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Manager, Carrier Engagement - LTL
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project44 2 weeks ago Be among the first 25 applicants Join to apply for the
Manager, Carrier Engagement - LTL
role at
project44 Get AI-powered advice on this job and more exclusive features. we believe in better.
We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. Why project44?
At project44,
we believe in better.
We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.
With our
Decision Intelligence Platform,
Movement
,
we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.
Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.
We are seeking a
Manager, Carrier Engagement - LTL
to build and nurture relationships with our LTL network of carriers. This role requires a data-driven problem solver who is adept at analyzing data, identifying data trends, continuously questioning the status quo, researching innovative solutions, and driving projects to completion. You will be a leader, LTL network expert, technical project manager, and an efficient operator, driving improvement and excellence with our network partners
Key Responsibilities
Relationship Management & Performance Optimization
Build and maintain trust-based, strategic relationships with carriers to drive mutual success. Lead regular performance reviews and Quarterly Business Reviews (QBRs) to ensure alignment on expectations, goals, and improvement initiatives. Set clear performance benchmarks and timelines, guiding carriers through issue resolution and continuous improvement plans. Partner with internal teams (e.g., Customer Success, Product, Engineering, and Support) to resolve carrier-related challenges and ensure accountability.
Data Analysis & Continuous Improvement
Conduct deep-dive analyses using Excel and BI tools (e.g., Tableau, Looker) to uncover performance trends, root causes, and areas for operational improvement. Monitor real-time performance and proactively resolve exceptions or disruptions to ensure service continuity. Translate data insights into clear, actionable strategies, driving initiatives that enhance carrier performance and reliability.
API Technical Troubleshooting
Understand and interpret API activity and logs to support troubleshooting efforts related to carrier integrations. Collaborate with technical teams to resolve data exchange issues using tools like Postman and log analysis platforms. Provide feedback to improve integration efficiency and recommend product enhancements based on recurring technical challenges.
Stakeholder Engagement & Communication
Serve as the primary point of contact between carriers and internal stakeholders, ensuring alignment and consistent communication. Collaborate with carriers and internal teams to drive product adoption, support feature rollouts, and maximize value through deep product knowledge and strategic enablement. Represent carrier needs in internal discussions, balancing operational priorities with customer satisfaction. Deliver compelling presentations and updates to both internal leaders and external partners on performance, roadmaps, and strategic initiatives.
Execution & Ownership
Operate as a self-starter, managing multiple projects and deliverables in a fast-paced, cross-functional environment. Maintain strong organizational discipline to meet deadlines and drive tasks to completion. Act with urgency and accountability, balancing long-term strategic planning with near-term execution.
Experience
Requirements & Preferred Skills
4+ years of experience in one or more of the following areas: Account Management, Project Management, Performance Management, Supply Chain, Logistics, Transportation Operations, Carrier Relations, Procurement, or Sales.
Technical Proficiency
Strong understanding of REST APIs, JSON, and HTTP protocols. Proven ability to analyze API logs and troubleshoot integration issues using tools like Postman. Familiarity with common authentication methods (e.g., OAuth, API keys). Advanced Excel skills; experience with reporting/BI tools such as Tableau, Looker, or similar platforms.
Data & Reporting
Highly data-driven with the ability to create and interpret reports at both tactical and executive levels. Strong analytical skills with a focus on identifying trends, issues, and opportunities.
Collaboration & Communication
Excellent presentation skills, with experience presenting to carriers, customers, and internal leadership. Strong cross-functional collaboration skills; able to work effectively with diverse internal teams.
Problem Solving & Execution
Demonstrated problem-solving capabilities and a proactive approach to managing risks and opportunities. Strategic thinker who is comfortable with hands-on execution to deliver results.
Organizational Skills
Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines. Self-starter with the ability to thrive in a fast-paced, dynamic environment.
Customer Focus & Agility
Deep commitment to customer and carrier satisfaction with a focus on operational excellence. Quick learner with the ability to rapidly grasp industry-specific knowledge and new technologies
In-office Commitment:
Employees are expected to contribute to our collaborative culture by working in the office
three
days weekly (Tuesday - Thursday).
Diversity & Inclusion
We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.
Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.
We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!
For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at project44 by 2x Sign in to set job alerts for “Carrier” roles.
Vehicle Operations Specialist (For Future Consideration)
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CDL-A Lease Purchase Driver - Average $4,000-$4,200/wk
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CDL-A Lease Purchase Driver - $2,000 Referral Bonus
Business Development Representative - Last Mile Parcel Carrier
Chicago, IL $45,000.00-$80,000.00 1 month ago Elk Grove Village, IL $25.00-$30.00 3 weeks ago VP, Assistant General Counsel - Claims and Carrier Compliance
Oak Brook, IL $200,000.00-$270,000.00 2 weeks ago CDL-A Lease Purchase Driver - SAP Friendly
Elk Grove Village, IL $22.25-$33.72 1 month ago Chicago, IL $45,000.00-$50,000.00 2 hours ago HR Director - Supply Chain/Procurement Client Group - Chicago
Chicago, IL $175,000.00-$200,000.00 1 day ago Oak Brook, IL $46,400.00-$53,000.00 2 weeks ago CDL-A Lease Purchase Driver - SAP Friendly
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Manager, Carrier Engagement - LTL
role at
project44 2 weeks ago Be among the first 25 applicants Join to apply for the
Manager, Carrier Engagement - LTL
role at
project44 Get AI-powered advice on this job and more exclusive features. we believe in better.
We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. Why project44?
At project44,
we believe in better.
We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.
With our
Decision Intelligence Platform,
Movement
,
we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.
Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.
We are seeking a
Manager, Carrier Engagement - LTL
to build and nurture relationships with our LTL network of carriers. This role requires a data-driven problem solver who is adept at analyzing data, identifying data trends, continuously questioning the status quo, researching innovative solutions, and driving projects to completion. You will be a leader, LTL network expert, technical project manager, and an efficient operator, driving improvement and excellence with our network partners
Key Responsibilities
Relationship Management & Performance Optimization
Build and maintain trust-based, strategic relationships with carriers to drive mutual success. Lead regular performance reviews and Quarterly Business Reviews (QBRs) to ensure alignment on expectations, goals, and improvement initiatives. Set clear performance benchmarks and timelines, guiding carriers through issue resolution and continuous improvement plans. Partner with internal teams (e.g., Customer Success, Product, Engineering, and Support) to resolve carrier-related challenges and ensure accountability.
Data Analysis & Continuous Improvement
Conduct deep-dive analyses using Excel and BI tools (e.g., Tableau, Looker) to uncover performance trends, root causes, and areas for operational improvement. Monitor real-time performance and proactively resolve exceptions or disruptions to ensure service continuity. Translate data insights into clear, actionable strategies, driving initiatives that enhance carrier performance and reliability.
API Technical Troubleshooting
Understand and interpret API activity and logs to support troubleshooting efforts related to carrier integrations. Collaborate with technical teams to resolve data exchange issues using tools like Postman and log analysis platforms. Provide feedback to improve integration efficiency and recommend product enhancements based on recurring technical challenges.
Stakeholder Engagement & Communication
Serve as the primary point of contact between carriers and internal stakeholders, ensuring alignment and consistent communication. Collaborate with carriers and internal teams to drive product adoption, support feature rollouts, and maximize value through deep product knowledge and strategic enablement. Represent carrier needs in internal discussions, balancing operational priorities with customer satisfaction. Deliver compelling presentations and updates to both internal leaders and external partners on performance, roadmaps, and strategic initiatives.
Execution & Ownership
Operate as a self-starter, managing multiple projects and deliverables in a fast-paced, cross-functional environment. Maintain strong organizational discipline to meet deadlines and drive tasks to completion. Act with urgency and accountability, balancing long-term strategic planning with near-term execution.
Experience
Requirements & Preferred Skills
4+ years of experience in one or more of the following areas: Account Management, Project Management, Performance Management, Supply Chain, Logistics, Transportation Operations, Carrier Relations, Procurement, or Sales.
Technical Proficiency
Strong understanding of REST APIs, JSON, and HTTP protocols. Proven ability to analyze API logs and troubleshoot integration issues using tools like Postman. Familiarity with common authentication methods (e.g., OAuth, API keys). Advanced Excel skills; experience with reporting/BI tools such as Tableau, Looker, or similar platforms.
Data & Reporting
Highly data-driven with the ability to create and interpret reports at both tactical and executive levels. Strong analytical skills with a focus on identifying trends, issues, and opportunities.
Collaboration & Communication
Excellent presentation skills, with experience presenting to carriers, customers, and internal leadership. Strong cross-functional collaboration skills; able to work effectively with diverse internal teams.
Problem Solving & Execution
Demonstrated problem-solving capabilities and a proactive approach to managing risks and opportunities. Strategic thinker who is comfortable with hands-on execution to deliver results.
Organizational Skills
Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines. Self-starter with the ability to thrive in a fast-paced, dynamic environment.
Customer Focus & Agility
Deep commitment to customer and carrier satisfaction with a focus on operational excellence. Quick learner with the ability to rapidly grasp industry-specific knowledge and new technologies
In-office Commitment:
Employees are expected to contribute to our collaborative culture by working in the office
three
days weekly (Tuesday - Thursday).
Diversity & Inclusion
We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.
Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.
We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!
For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at project44 by 2x Sign in to set job alerts for “Carrier” roles.
Vehicle Operations Specialist (For Future Consideration)
Chicago, IL $45,000.00-$49,500.00 6 days ago CDL-A Lease Purchase Driver - Average $4,000-$4,200/wk
Customer Solutions and Claims Specialist
Des Plaines, IL $45,000.00-$59,000.00 20 hours ago CDL-A Lease Driver - Up to $230,000 per year
CDL-A Lease Purchase Driver - Average $4,000-$4,200/wk
Chicago, IL $140,000.00-$165,000.00 1 week ago CDL-A Lease Purchase Driver - Average $4,000-$4,200/wk
CDL-A Lease Purchase Driver - $2,000 Referral Bonus
Business Development Representative - Last Mile Parcel Carrier
Chicago, IL $45,000.00-$80,000.00 1 month ago Elk Grove Village, IL $25.00-$30.00 3 weeks ago VP, Assistant General Counsel - Claims and Carrier Compliance
Oak Brook, IL $200,000.00-$270,000.00 2 weeks ago CDL-A Lease Purchase Driver - SAP Friendly
Elk Grove Village, IL $22.25-$33.72 1 month ago Chicago, IL $45,000.00-$50,000.00 2 hours ago HR Director - Supply Chain/Procurement Client Group - Chicago
Chicago, IL $175,000.00-$200,000.00 1 day ago Oak Brook, IL $46,400.00-$53,000.00 2 weeks ago CDL-A Lease Purchase Driver - SAP Friendly
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr