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Hand & Stone - 15600 PCB Pwky - Panama City Beach, FL

Department Manager Spa Sales Reception

Hand & Stone - 15600 PCB Pwky - Panama City Beach, FL, Panama City Beach, Florida, United States, 32407

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Benefits

SIMPLE IRA w/3% matching

Bonus based on performance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Important Notes To apply you must already be living locally. We are conducting in-person interviews.

This is a sales AND leadership position. You must enjoy selling and leading other to sell.

The position requires the ability to work any 5 of 7 days per week and the ability to work opening, mid or closing shifts. Your schedule will rotate and you will never have to work every weekend or every closing shift but the position does require working some weekends, some evenings in a preplanned pattern scheduled a month in advance allowing for work/life balance and to accommodate preplanned events.

Sales-Focused Spa Associate Team Leader Wanted Sell. Lead. Train. Grow.

Are you a sales leader who happens to love the spa and wellness industry? We’re not looking for someone to just “manage operations.” We’re looking for a high-performance sales manager who knows how to build, train, and lead a team that sells — confidently, consistently, and successfully.

This role is all about revenue. You will be the driving force behind membership sales, service upgrades, and retail performance — and you’ll know how to train others to get results.

What You'll Be Responsible For:

Executing sales strategies that drive membership, retail, and service upgrades

Training and coaching team members (front desk spa associates) to sell without being pushy

Monitoring daily/weekly/monthly sales KPIs and setting clear performance goals

Leading sales meetings and 1:1 coaching sessions focused on conversion, upselling, and retention

Hiring and developing team members with a focus on accountability and sales performance

Delivering a consistently exceptional guest experience that supports conversion and repeat visits

You Are:

A sales-first leader — with a proven track record of hitting (and exceeding) targets

Experienced in training others to sell — not just selling yourself

Confident with numbers: conversions, retail per ticket, membership growth, etc.

A strong communicator who can inspire, correct, and motivate in equal measure

Professional, polished, and passionate about customer experience

Comfortable working in fast-paced, goal-oriented environments

What We Offer:

Competitive base salary + high performance bonuses (monthly)

Service and retail discounts including a complimentary membership

A beautiful, team-driven work environment

Opportunities for growth and leadership development (corporate training, travel, certificates). Owners are currently vetting expansion opportunities which will lead to the need for a Regional Spa Director in the future.

Simple IRA retirement account with employer matching (3%)

Paid Time Off

About our spa: As a franchise model, Hand and Stone Massage and Facial Spa in Destin is independently owned and operated (by owners who live locally), with the national brand awareness of a leading company in the wellness industry. Our Location spa is 15600 Panama City Beach Pkwy PCB FL 32413. Our spa employs industry veterans and teammates who are just starting their career. We pride ourselves on positive, honest communication where our goal is to be inclusive and supportive of each other. Successful candidates often come to us from restaurants, hotels, gyms and membership-based concepts such as boutique fitness and massage spas. Experience at Envy, Heights, European Wax, Orange Theory, Cycle, Pilates, Pure Barre and similar is welcomed.

Apply today to take a tour and learn more about this pivotal role in our spa!

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