NESCO Inc
This position is Contract to Hire and Open to MEMPHIS, TN and REMOTE
PRIMARY PURPOSE:
As a Systems Analyst in the digital communication space, you will play a pivotal role in bridging the gap between technological systems and business objectives within digital communication. Your expertise will be essential in designing, implementing, and maintaining efficient digital communication solutions that enhance the organization's strategies and performance. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Collaborate with stakeholders, including business leaders, IT teams, and end-users, to understand their digital communication needs and objectives. Translate business requirements into technical specifications and solutions, ensuring alignment with strategic goals. Design innovative and scalable digital communication solutions that integrate seamlessly with existing infrastructure. Create technical documentation, including system diagrams, flowcharts, and user stories, to guide development and implementation teams. Collaborate with developers to oversee the development and deployment of digital communication solutions. Ensure solutions align with design, security, and performance requirements. Develop custom features and functionalities as needed to meet specific communication goals. Analyze user engagement, conversion rates, and other metrics to identify trends and areas for optimization. Conduct testing, troubleshoot issues, and work with development teams to resolve defects. Stay updated with emerging technologies and best practices in digital communication. Foster strong relationships with stakeholders, ensuring clear communication of technical concepts.
Qualifications: Education & Licensing Bachelor's degree in computer science, Information Technology, or related field.
Experience
Minimum of 4 years of related experience or equivalent combination of experience and education. Proven experience as a Systems Analyst or similar role, with a focus on digital communication systems preferred.
Skills & Knowledge
Strong understanding of digital communication technologies. Proficiency in analyzing complex problems, designing solutions, and communicating technical concepts to non-technical stakeholders. Familiarity with programming languages, including chatbot frameworks and NLP libraries. Experience with data analysis and visualization tools. Effective communication skills, both written and verbal. Proficiency in Microsoft Excel, PowerPoint, Visio, and DevOps tools.
Good to have skills:
Familiarity with programming languages such as Python, Java, or JavaScript. Understanding of RESTful APIs and system integration methods. Experience with cloud platforms (AWS, Azure, Google Cloud). Basic knowledge of cybersecurity principles. Basic understanding of machine learning concepts.
Nesco Resource offers a comprehensive benefits package including Medical, Vision, Dental, 401K, and Employee Assistance Program services. Nesco Resource is an equal opportunity employer and prohibits discrimination and harassment of any kind. #J-18808-Ljbffr
As a Systems Analyst in the digital communication space, you will play a pivotal role in bridging the gap between technological systems and business objectives within digital communication. Your expertise will be essential in designing, implementing, and maintaining efficient digital communication solutions that enhance the organization's strategies and performance. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Collaborate with stakeholders, including business leaders, IT teams, and end-users, to understand their digital communication needs and objectives. Translate business requirements into technical specifications and solutions, ensuring alignment with strategic goals. Design innovative and scalable digital communication solutions that integrate seamlessly with existing infrastructure. Create technical documentation, including system diagrams, flowcharts, and user stories, to guide development and implementation teams. Collaborate with developers to oversee the development and deployment of digital communication solutions. Ensure solutions align with design, security, and performance requirements. Develop custom features and functionalities as needed to meet specific communication goals. Analyze user engagement, conversion rates, and other metrics to identify trends and areas for optimization. Conduct testing, troubleshoot issues, and work with development teams to resolve defects. Stay updated with emerging technologies and best practices in digital communication. Foster strong relationships with stakeholders, ensuring clear communication of technical concepts.
Qualifications: Education & Licensing Bachelor's degree in computer science, Information Technology, or related field.
Experience
Minimum of 4 years of related experience or equivalent combination of experience and education. Proven experience as a Systems Analyst or similar role, with a focus on digital communication systems preferred.
Skills & Knowledge
Strong understanding of digital communication technologies. Proficiency in analyzing complex problems, designing solutions, and communicating technical concepts to non-technical stakeholders. Familiarity with programming languages, including chatbot frameworks and NLP libraries. Experience with data analysis and visualization tools. Effective communication skills, both written and verbal. Proficiency in Microsoft Excel, PowerPoint, Visio, and DevOps tools.
Good to have skills:
Familiarity with programming languages such as Python, Java, or JavaScript. Understanding of RESTful APIs and system integration methods. Experience with cloud platforms (AWS, Azure, Google Cloud). Basic knowledge of cybersecurity principles. Basic understanding of machine learning concepts.
Nesco Resource offers a comprehensive benefits package including Medical, Vision, Dental, 401K, and Employee Assistance Program services. Nesco Resource is an equal opportunity employer and prohibits discrimination and harassment of any kind. #J-18808-Ljbffr