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Crossover Health Medical Group, APC

Clinic Lead- LVN/LPN

Crossover Health Medical Group, APC, Bellevue, Washington, us, 98009

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Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossovers Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-soundin-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary

Job Responsibilities The Clinic Lead (CL) is an essential part of the collaborative patient care team that supports an exceptional patient experience. The CL is empowered to practice and contribute throughout the care experience. The CL guides the clinical and administrative operations of the integrated primary care service, which is focused on achieving Crossovers quadruple aim: 1) decreased health care spend 2) increased quality, 3) improved member/patient engagement, 4) strong employee/provider engagement. At its core, the CL supports patient care while demonstrating servant leadership, leveraging our interdisciplinary approach to integrated care. Implements Crossovers standards of care and operations workflows. Provides patient care, using Crossovers patient-centered medical home approach, including phlebotomy services and immunization services Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations. Handle inventory, orders, and replenish medical supplies and materials. Co-leads clinic huddles, team meetings, and ensures the clinic team is kept well informed of corporate and client communications, which includes clinical practice updates. Manages the schedule for efficiencies and optimal staff coverage, including PRN talent pools. Hires, coaches, and develops staff. Assists in onboarding and training new team members. Provides guidance and direction to care team members, Partners with the Triad and care team to develop plans for maximizing client outreach and increasing clinic utilization. Identifies and recommends actions to enhance current services, partners with the Triad on developing and implementing new services. Encourages continuing professional education and development to enhance learning and meet licensing expectations. Provides guidance and direction to care team members, Leads and facilitates any event that supports client goals and member health strategies. Collaborates with various departments to ensure the clinic is compliant with regulatory bodies. Assists in performing Quality and Compliance checks required on a daily, weekly and monthly basis Contributes to reporting requirements related to incident reporting and compliance Act as the first point of contact for IT questions and issues. Coordinate and assist internal TechOps with support requests. Performs other duties as assigned Required Qualifications Licensed Vocational Nurse or Licensed Practical Nurse from an accredited school with a minimum of 3 years of clinical experience Active LVN/LPN license Current BLS (Basic Life Support) certification Preferred Qualifications Minimum 3 years experience opening, operating and managing a multi-speciality, multi-provider clinic, or equivalent Minimum 3 years of experience staffing and managing a team of employees Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. BLS (Basic Life Support) certification. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Leadership skills and experience working in a collaborative team environment Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossovers Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-soundin-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary

Job Responsibilities The Clinic Lead (CL) is an essential part of the collaborative patient care team that supports an exceptional patient experience. The CL is empowered to practice and contribute throughout the care experience. The CL guides the clinical and administrative operations of the integrated primary care service, which is focused on achieving Crossovers quadruple aim: 1) decreased health care spend 2) increased quality, 3) improved member/patient engagement, 4) strong employee/provider engagement. At its core, the CL supports patient care while demonstrating servant leadership, leveraging our interdisciplinary approach to integrated care. Implements Crossovers standards of care and operations workflows.

Provides patient care, using Crossovers patient-centered medical home approach, including phlebotomy services and immunization services

Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations.

Handle inventory, orders, and replenish medical supplies and materials.

Co-leads clinic huddles, team meetings, and ensures the clinic team is kept well informed of corporate and client communications, which includes clinical practice updates.

Manages the schedule for efficiencies and optimal staff coverage, including PRN talent pools.

Hires, coaches, and develops staff. Assists in onboarding and training new team members.

Provides guidance and direction to care team members,

Partners with the Triad and care team to develop plans for maximizing client outreach and increasing clinic utilization.

Identifies and recommends actions to enhance current services, partners with the Triad on developing and implementing new services.

Encourages continuing professional education and development to enhance learning and meet licensing expectations. Provides guidance and direction to care team members,

Leads and facilitates any event that supports client goals and member health strategies.

Collaborates with various departments to ensure the clinic is compliant with regulatory bodies.

Assists in performing Quality and Compliance checks required on a daily, weekly and monthly basis

Contributes to reporting requirements related to incident reporting and compliance

Act as the first point of contact for IT questions and issues.

Coordinate and assist internal TechOps with support requests.

Performs other duties as assigned

Required Qualifications Licensed Vocational Nurse or Licensed Practical Nurse from an accredited school with a minimum of 3 years of clinical experience

Active LVN/LPN license Current BLS (Basic Life Support) certification

Preferred Qualifications Minimum 3 years experience opening, operating and managing a multi-speciality, multi-provider clinic, or equivalent

Minimum 3 years of experience staffing and managing a team of employees

Excellent computer skills.

Reading, writing, and excellent oral proficiency in the English language.

Strong organizational and follow-through skills.

Excellent communication and interpersonal skills.

High level of ownership, accountability and initiative.

BLS (Basic Life Support) certification.

Proven organizational skills, great interpersonal skills, and ability to work as a key team member.

Comfort and efficiency with multi-tasking, issue resolution, and conflict management.

Leadership skills and experience working in a collaborative team environment

Physical Job Requirements May require standing, walking and sitting for extended amounts of time.

Occasionally lift and carry items weighing up to 50 lbs.

Manual and finger dexterity and hand-eye coordination

Includes full range of body motion including potential of handling and lifting patients.

Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite

Introduce Yourself

Welcome! Please tell us a little bit about yourself so that we can keep you updated on future job openings. About Us

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossovers Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-soundin-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. #J-18808-Ljbffr