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General Manager
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General Manager
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Freight Scouts Get AI-powered advice on this job and more exclusive features. Job Title: General Manager – 3PL Fulfillment & Distribution Center
Location: Duluth, GA
Facility Size: 250,000 sq. ft.
Reports to: SVP of Operations
Job Summary
The General Manager is responsible for overseeing the daily operations of a high-volume 3PL fulfillment and distribution center. This role leads all aspects of facility performance, including labor management, client satisfaction, operational efficiency, safety compliance, and continuous improvement. The GM serves as the primary leader on-site and is accountable for driving operational excellence while fostering a positive, performance-driven culture.
Key Responsibilities
Lead and manage all day-to-day warehouse, fulfillment, and shipping/receiving operations Oversee labor planning, productivity, and performance across all departments Ensure all client SLAs and KPIs are met or exceeded Drive operational improvements using lean practices, KPIs, and system tools Collaborate with internal departments including Client Services, IT, HR, and Finance Maintain high safety and cleanliness standards; lead monthly safety meetings and compliance checks Manage facility budget, staffing levels, and resource allocation to achieve financial goals Serve as escalation point for client issues and partner closely with Client Services on resolution Coach and develop direct reports; build bench strength for supervisory and lead-level roles Support and ensure WMS utilization, report accuracy, and process adherence Partner with executive leadership to execute strategic initiatives and special projects
Qualifications:
5+ years of leadership experience in distribution, fulfillment, or 3PL environment Strong understanding of labor management, process flow, and warehouse systems (WMS, RF, etc.) Proven ability to lead teams, drive performance, and manage change Excellent problem-solving, communication, and organizational skills Experience working with a client-facing role with a focus on service delivery and retention Bachelor's degree in Supply Chain, Business, or related field preferred Bilingual – Spanish and English is a plus
Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Freight Scouts by 2x Get notified about new General Manager jobs in
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General Manager
role at
Freight Scouts 1 week ago Be among the first 25 applicants Join to apply for the
General Manager
role at
Freight Scouts Get AI-powered advice on this job and more exclusive features. Job Title: General Manager – 3PL Fulfillment & Distribution Center
Location: Duluth, GA
Facility Size: 250,000 sq. ft.
Reports to: SVP of Operations
Job Summary
The General Manager is responsible for overseeing the daily operations of a high-volume 3PL fulfillment and distribution center. This role leads all aspects of facility performance, including labor management, client satisfaction, operational efficiency, safety compliance, and continuous improvement. The GM serves as the primary leader on-site and is accountable for driving operational excellence while fostering a positive, performance-driven culture.
Key Responsibilities
Lead and manage all day-to-day warehouse, fulfillment, and shipping/receiving operations Oversee labor planning, productivity, and performance across all departments Ensure all client SLAs and KPIs are met or exceeded Drive operational improvements using lean practices, KPIs, and system tools Collaborate with internal departments including Client Services, IT, HR, and Finance Maintain high safety and cleanliness standards; lead monthly safety meetings and compliance checks Manage facility budget, staffing levels, and resource allocation to achieve financial goals Serve as escalation point for client issues and partner closely with Client Services on resolution Coach and develop direct reports; build bench strength for supervisory and lead-level roles Support and ensure WMS utilization, report accuracy, and process adherence Partner with executive leadership to execute strategic initiatives and special projects
Qualifications:
5+ years of leadership experience in distribution, fulfillment, or 3PL environment Strong understanding of labor management, process flow, and warehouse systems (WMS, RF, etc.) Proven ability to lead teams, drive performance, and manage change Excellent problem-solving, communication, and organizational skills Experience working with a client-facing role with a focus on service delivery and retention Bachelor's degree in Supply Chain, Business, or related field preferred Bilingual – Spanish and English is a plus
Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Freight Scouts by 2x Get notified about new General Manager jobs in
Duluth, GA . Marietta, GA $55,000.00-$65,000.00 3 weeks ago Assistant General Manager - $50,000 Salary
Sugar Hill, GA $45,000.00-$65,000.00 1 month ago Alpharetta, GA $45,000.00-$65,000.00 1 month ago Sugar Hill, GA $45,000.00-$65,000.00 1 month ago Atlanta, GA $50,000.00-$200,000.00 6 days ago Atlanta Metropolitan Area $120,000.00-$130,000.00 43 minutes ago Assistant General Manager - $50,000 Salary
Atlanta, GA $95,000.00-$105,000.00 1 month ago Tucker, GA $90,000.00-$120,000.00 2 weeks ago General Manager - Waldorf Astoria Atlanta Buckhead
Airline General Manager in Atlanta, GA (ATL)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr