BCforward is hiring: Accounting Associate in Glen Allen

Overview

BCforward is seeking a highly motivated Accounting Associate for an opportunity in Glen Allen, VA.

Title: Accounting Associate

Contract: 6 Months with possible extension or conversion to FTE

Pay Rate: $22.50/hr (base pay range in listing was $20.00/hr - $22.00/hr)

Location: Glen Allen, VA

Job Description

The Travel Accounting Clerk is responsible for handling all correspondence related to Accounts Receivable accounting functions within the Travel Business segment for Connexions Loyalty. This position requires interaction with internal fulfillment resources and help desk agents. Daily, will be responsible for clearing high-volume support center tickets, open receivables, and customer refunds.

Essential Functions and Responsibilities

• Support processing of daily refunds, review daily service center tickets, and email correspondence from internal and external customers to ensure accurate processing of daily redemptions. All exceptions/errors must be resolved timely.
• 2 years of experience in a detail-oriented work environment, preferably either Billing, AP, or AR
• Assist in monitoring and researching open receivables and support tickets to meet key performance metrics.
• Assist with performing weekly and monthly reconciliation and invoice review. This includes the generation of departmental reporting used for billing and reconciliation.
• Prepare and generate the appropriate client reports for internal and external individuals in an accurate and timely manner.
• At least 2 years of customer service experience.
• Ability to manage large data elements in an organized and timely manner.
• Ability to navigate and multi-task between various systems and processes to more efficiently reconcile transactions.
• Attend training classes for the launch of new programs and/or recurring training. The expected result is to retain this information to effectively service customers.
• Maintain updated process documents
• Work on special projects as required

Knowledge, Skills and Abilities

• Proficiency in Excel and Microsoft Office products (e.g. Pivot Tables and VLOOKUPs)
• Effective verbal and written communication skills
• Problem-solving skills and strong mathematical abilities
• Enthusiastic and motivated attitude; adaptable to new software
• Ability to research, compile, analyze and interpret data
• Strong organizational and collaborative skills; detail-oriented
• Ability to work independently
• Experience with accounts payable and receivable and bank reconciliation; ability to act as a lead when appropriate

About BCforward

• Founded in 1998; BCforward is a Black-owned firm providing professional services and workforce management solutions. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India; 6,000 consultants supporting more than 225 clients globally.
• BCforward champions People-Centric values and focuses on Diversity, Excellence, and Accountability. We strive to be a best-in-class place to work.
• BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
• To learn more about personal information collection during recruiting, view our Privacy Notice and CCPA Addendum. We may collect categories of personal information as part of the recruitment process.
• This posting is not an offer of employment. All applicants must be legally authorized to work in the United States. Any offer will be at-will and contingent on successful background and reference checks.

Seniority level

• Associate

Employment type

• Other

Job function

• Accounting/Auditing and Finance

Industries

• Banking and Financial Services

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