Resource Property Management
General Manager/CAM-(ONSITE)
Resource Property Management, St. Petersburg, Florida, United States, 33739
We are looking for an Experienced Onsite CAM/GM!
Position Summary/Objective –
Provides prompt and efficient community association management of the Association. All aspects of community association management shall be performed in compliance with Florida Statutes and governing documents. The manager shall perform duties as specified in the management agreement between Resource Property Management and the Association, including but not limited to the essential duties and responsibilities listed here. Minimum qualifications Education: High school diploma (HS) or general education degree (GED). Experience: Minimum of 2-3 years community association management experience. License: State of Florida CAM license. Valid Florida driver’s license and auto insurance. Core Values Adherence to the core values of Resource Property Management: Honesty, integrity, respect, and courtesy. We value all clients and strive to provide professional and efficient management services at all times. Essential Duties and Responsibilities: Assist the board in engaging licensed and insured contractors and service providers. Monitor contractor & service provider performance. Provide excellent customer service and handle complaints courteously, timely, and efficiently. Return all calls and emails within 24 hours in accordance with the management contract. Prepare or review all Association correspondence, including meeting notices and owner correspondence. All membership mailings, including but not limited to, Budget Notices and Annual Membership Meeting Notices, must be approved in advance by the immediate supervisor. Prepare a board meeting packet for each scheduled board meeting, including manager’s report, financial report, delinquency update, correspondence, IDs, etc., and distribute it at least three days prior. Attend all board and membership meetings as stipulated in the RPM contract. If unable, find coverage or reschedule with approval. Utilize Vantaca daily to respond to and create Action Items as needed. Maintain up-to-date Association records & information in Vantaca and Homewise. Monitor expenses and approve invoices for payment in Vantaca timely for each check run. Review monthly financial statements for accuracy and budget compliance, and distribute to the board. Perform property inspections as specified within the management contract. Ensure violation letters are processed and followed up on timely. Draft the annual budget based on the timeline; must be approved by the supervisor before distribution. Maintain all Association insurance policies in full force. Notify the board president and members of potential issues or concerns. Supervise Direct Reports: performance, job descriptions, timecards, performance evaluations, and disciplinary issues. On-call responsibilities:
24/7 availability for community issues, immediate reporting of catastrophic events, and client discontent issues to supervisors or RPM owners. Competencies Strong communication skills Business acumen Customer focus Decision making Results-driven management Conflict resolution Analytical problem solving Working conditions and physical requirements Ability to work under pressure, meet deadlines, and provide excellent customer service. Perform essential job functions safely, following RPM policies and manuals. Maintain punctual attendance. Effective communication skills. Use of computers, telephones, and office equipment. Lift up to 25 pounds. Operate a motor vehicle safely. Attend after-hours meetings as needed. Perform property inspections outdoors, encountering various weather and terrain conditions. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales, General Business, and Education Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing Referrals increase your chances of interviewing at Resource Property Management by 2x
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Provides prompt and efficient community association management of the Association. All aspects of community association management shall be performed in compliance with Florida Statutes and governing documents. The manager shall perform duties as specified in the management agreement between Resource Property Management and the Association, including but not limited to the essential duties and responsibilities listed here. Minimum qualifications Education: High school diploma (HS) or general education degree (GED). Experience: Minimum of 2-3 years community association management experience. License: State of Florida CAM license. Valid Florida driver’s license and auto insurance. Core Values Adherence to the core values of Resource Property Management: Honesty, integrity, respect, and courtesy. We value all clients and strive to provide professional and efficient management services at all times. Essential Duties and Responsibilities: Assist the board in engaging licensed and insured contractors and service providers. Monitor contractor & service provider performance. Provide excellent customer service and handle complaints courteously, timely, and efficiently. Return all calls and emails within 24 hours in accordance with the management contract. Prepare or review all Association correspondence, including meeting notices and owner correspondence. All membership mailings, including but not limited to, Budget Notices and Annual Membership Meeting Notices, must be approved in advance by the immediate supervisor. Prepare a board meeting packet for each scheduled board meeting, including manager’s report, financial report, delinquency update, correspondence, IDs, etc., and distribute it at least three days prior. Attend all board and membership meetings as stipulated in the RPM contract. If unable, find coverage or reschedule with approval. Utilize Vantaca daily to respond to and create Action Items as needed. Maintain up-to-date Association records & information in Vantaca and Homewise. Monitor expenses and approve invoices for payment in Vantaca timely for each check run. Review monthly financial statements for accuracy and budget compliance, and distribute to the board. Perform property inspections as specified within the management contract. Ensure violation letters are processed and followed up on timely. Draft the annual budget based on the timeline; must be approved by the supervisor before distribution. Maintain all Association insurance policies in full force. Notify the board president and members of potential issues or concerns. Supervise Direct Reports: performance, job descriptions, timecards, performance evaluations, and disciplinary issues. On-call responsibilities:
24/7 availability for community issues, immediate reporting of catastrophic events, and client discontent issues to supervisors or RPM owners. Competencies Strong communication skills Business acumen Customer focus Decision making Results-driven management Conflict resolution Analytical problem solving Working conditions and physical requirements Ability to work under pressure, meet deadlines, and provide excellent customer service. Perform essential job functions safely, following RPM policies and manuals. Maintain punctual attendance. Effective communication skills. Use of computers, telephones, and office equipment. Lift up to 25 pounds. Operate a motor vehicle safely. Attend after-hours meetings as needed. Perform property inspections outdoors, encountering various weather and terrain conditions. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales, General Business, and Education Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing Referrals increase your chances of interviewing at Resource Property Management by 2x
#J-18808-Ljbffr