Call Center Representative Job at Perdue Brandon Fielder Collins & Mott, LLP in

Overview Perdue Brandon Fielder Collins & Mott, LLP (PBFCM) in Houston, TX is seeking to hire enthusiastic full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule is Monday - Friday, 8:30 am - 5:00 pm. Compensation and Benefits We pay our Call Center Representatives a competitive wage of $16.00/hour . We also offer medical, vision, dental, paid life insurance, paid long-term disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an HSA, an annual bonus, 401k matching , and room for growth. About PBFCM Perdue Brandon Fielder Collins & Mott LLP (PBFCM) is one of the oldest and largest law firms in Texas focused on government collection matters. We represent many types of governmental entities including school districts, cities, counties, hospital districts, appraisal districts, special districts, courts and toll road authorities. Our experienced team handles a wide variety of government collection issues such as delinquent tax matters and fine and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based environment with an open-door policy that encourages employees to have a voice and shows that their opinions matter to our success as a company. We value and reward hard work, offering competitive compensation, excellent benefits, and opportunities for advancement. Responsibilities As a Call Center Representative, you are the first point of contact for our company and are expected to provide superb customer service. You will spend most of your day on the phone handling incoming and outgoing calls. With great attention to detail, you will research accounts to determine contact information for individuals and businesses, document all actions in computer-based systems, and contribute to meeting weekly and monthly production objectives in a fast-paced team environment. Qualifications High school diploma or equivalent Previous office experience Proficiency in Microsoft Office Customer service experience is preferred. Experience in a law office, collections environment, or tax office is a plus. Candidates should be punctual, dependable, able to work well in a team, have strong written and verbal communication skills, good phone etiquette, attention to detail, be organized, able to meet deadlines, and capable of multitasking. Application If you are great on the phone and have strong customer service skills, apply today. Location: 77008. Please complete the initial 3-minute, mobile-friendly application . #J-18808-Ljbffr