SUNSHINE LEARNING CENTER is hiring: IT Help Desk Support in Lakewood

Overview Sunshine Learning Center is seeking a skilled and motivated IT Helpdesk Specialist to join our growing team. This role provides critical technical support across our centers and helps ensure smooth day-to-day operations for staff and systems. Job details Location: In person; New Jersey Job Type: Full-Time Base pay Base pay range: $45,000.00/yr - $60,000.00/yr Responsibilities Provide timely technical support for on-site and remote users Set up and configure new devices and user accounts Troubleshoot hardware, software, and network issues Maintain security and compliance standards across all devices and accounts Support day-to-day technical operations and escalate complex issues when needed Document issues and resolutions in a helpdesk system Requirements Minimum 1-2 years of experience in a Helpdesk or IT Support role Strong communication and problem-solving skills Ability to work independently and manage multiple tasks Technical Knowledge and Skills Microsoft Intune (device management and compliance) Microsoft Office 365 applications (Outlook, Word, Excel, Teams, etc.) Office 365 Compliance Center and Security Center Email security, filtering, and configuration OneDrive setup and troubleshooting Basic knowledge of Microsoft Azure Basic desktop troubleshooting (Windows OS, software installs, etc.) Basic networking knowledge (Wi-Fi, routers, IP configuration) Printer and scanner setup and troubleshooting Hardware troubleshooting (laptops, desktops, peripherals) Benefits 401(k) Dental insurance Health insurance Paid time off Why Join Sunshine Learning Center? Supportive and collaborative work environment Opportunity to grow with a mission-driven organization Work that makes a difference in the education space Seniority level Entry level Employment type Full-time Job function Information Technology Industries Education #J-18808-Ljbffr