Executive Assistant Job at Bank OZK in Charlotte

Overview Executive Assistant at Bank OZK Job Purpose & Scope: Under general direction, performs a wide range of complex and confidential administrative and professional support responsibilities. Responsibilities Perform all general office and professional support functions, including drafting and editing communications and other documents; organizing and maintaining comprehensive and accurate records; and creating presentations. Provide backup assistance to other officers on a variety of projects and tasks, including preparation and filing of reports. Interface with internal and external stakeholders, including senior/executive management, ensuring excellent customer service. Maintain and update executive officer and team logistical information, such as scheduling and meeting coordination. Demonstrate understanding of the Bank’s business, products, and services as applicable to the department to provide effective administrative and professional support. Research, compile, and analyze data for special projects and reports. Retrieve information from records, email, minutes, and other documents; prepare written summaries as needed. Respond to and resolve administrative inquiries and questions. Screen incoming phone calls, inquiries, visitors, and correspondence in a polite and professional manner, routing as appropriate. Plan and coordinate travel logistics and other special events, as necessary. Handle clerical tasks and prioritize correspondence; complete special assignments as needed. Maintain confidentiality and discretion with respect to Company and Bank matters, personnel matters, and job duties. Maintain good attendance and punctuality; follow Bank policy, procedures, and guidelines. Perform other duties as assigned. Knowledge, Skills & Abilities Comprehensive knowledge of administrative and clerical procedures. Ability to communicate effectively verbally and in writing with all levels of management. Excellent professional interpersonal skills and strong organizational abilities; ability to manage multiple priorities and meet deadlines. Ability to work independently, demonstrate initiative, and prioritize tasks; strong problem-solving and critical-thinking skills. Ability to work overtime if needed and to follow policies and procedures; support organizational goals and values; adapt to new duties and responsibilities. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or related software, Microsoft 365, Adobe Acrobat, and social media platforms. Basic Qualifications High school diploma or equivalent required; associate or bachelor’s degree preferred. 5+ years of experience in an administrative/executive assistant role required. 5+ years of experience with Microsoft Word, Excel, and PowerPoint required. Job Expectations Operate customary equipment and technology used in a business environment, with or without accommodation. This description is not exhaustive; duties and standards may be added or changed as needed. EEO Statement Bank OZK is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Member FDIC. #J-18808-Ljbffr