GLOTECH, Inc.
IT Business Analyst
Job Locations: US-FL-Orlando
Job ID: 2024-1878
Category: Business Analysis
Overview
GLOTECH, Inc., founded in 1995, is a privately and minority-owned company serving military, federal, and commercial clients. We are a successful Information Technology firm with a large staff currently providing superior information technology and advanced engineering services worldwide. Our success is built on attracting and retaining quality staff through a highly competitive benefits package with a focus on career development and corporate support. We promote a collegial working environment and opportunities for skill enhancement.
Our employee benefits include medical, dental, and vision care; disability insurance; Life & AD&D Insurance; Flexible Spending Accounts; Employee Assistance Programs; annual leave; sick leave; holiday pay; educational assistance; certification/training reimbursement; and a 401(k) plan with employer match.
Responsibilities
Support the corporate office of United Parks & Resorts in Orlando, FL as an experienced Business Analyst.
Serve as a liaison among stakeholders, aligning business needs with IT capabilities.
Elicit, document, and validate business requirements throughout the project lifecycle.
Collaborate with IT to translate requirements into solutions, scope projects, and estimate costs and timelines.
Coordinate user acceptance testing and manage application sustainment, working closely with vendors and development staff.
Translate requirements into design specifications, use cases, and user stories.
Understand and apply the Software Development Life Cycle (SDLC).
Conduct elicitation activities and requirements walkthroughs, obtaining sign-offs.
Manage requirements traceability and develop project documentation.
Qualifications
Bachelor's degree in Information Systems or related field, or 3 years of relevant experience.
At least 3 years of experience as an IT Business Analyst.
Experience with at least 2 full lifecycle implementations.
Detail-oriented with strong problem-solving skills.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office Suite, including Visio, SharePoint, and OneNote.
Familiarity with software development methodologies and basic technology structures.
Availability to work onsite in Orlando, FL.
Previous hospitality or theme park experience is a plus.
Skills & Key Competencies
Proactive communication and collaboration to analyze needs and deliver project artifacts on time and within budget.
Ability to multitask and prioritize effectively.
Experience managing small to mid-scale projects with multiple stakeholders.
Ability to understand and manage business needs within departmental initiatives.
Functions as a liaison between business units and technology/support teams.
Workflow and process modeling skills.
Ability to thrive in a fast-paced environment and work on cross-functional teams.
GLOTECH, Inc. is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.
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