TEKsystems c/o Allegis Group
Desktop Support Technician (Evening Shift)
TEKsystems c/o Allegis Group, New York, New York, us, 10261
Role Overview
We are seeking a highly capable and self‑sufficient Desktop Support Technician to join our IT team on the evening shift. This role is critical in maintaining end‑user support and ensuring smooth IT operations during off‑hours. The ideal candidate will bring strong Level 2 desktop support skills, a proactive mindset, and the ability to work independently with minimal supervision.
Skills
Desktop
Windows 10
Support
Troubleshooting
Active Directory
Hardware
Customer service
Technical support
Windows
Imaging
Deployment
Office 365
Printers
O365
Ticketing system
Top Skills Details
Desktop
Windows 10
Support
Troubleshooting
Active Directory
Hardware
Customer service
Technical support
Additional Skills & Qualifications Key Responsibilities
Provide Level 2 desktop support for hardware, software, and peripheral issues.
Troubleshoot and resolve technical problems efficiently and independently.
Support Windows 11 environments and enterprise applications.
Collaborate with day shift teams during training and transition periods.
Maintain accurate documentation of incidents and resolutions.
Ensure compliance with organizational IT policies and procedures.
Qualifications
Education: Bachelor’s degree preferred. If not completed, the candidate must be actively pursuing or making arrangements to obtain it.
Experience: Proven experience as a Desktop Support Technician (Level 2 or higher). Prior experience in a healthcare environment is highly preferred. Ability to start with minimal ramp‑up time.
Desired Skills
Strong troubleshooting and diagnostic skills.
Excellent communication and customer service abilities.
Familiarity with ticketing systems and remote support tools.
Experience with Windows 11 is a plus (candidates with this experience have already been submitted).
Experience Level Intermediate Level
Pay and Benefits Pay range: $25.00 – $25.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Brooklyn, NY.
Application Deadline This position is anticipated to close on Oct 13, 2025.
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Skills
Desktop
Windows 10
Support
Troubleshooting
Active Directory
Hardware
Customer service
Technical support
Windows
Imaging
Deployment
Office 365
Printers
O365
Ticketing system
Top Skills Details
Desktop
Windows 10
Support
Troubleshooting
Active Directory
Hardware
Customer service
Technical support
Additional Skills & Qualifications Key Responsibilities
Provide Level 2 desktop support for hardware, software, and peripheral issues.
Troubleshoot and resolve technical problems efficiently and independently.
Support Windows 11 environments and enterprise applications.
Collaborate with day shift teams during training and transition periods.
Maintain accurate documentation of incidents and resolutions.
Ensure compliance with organizational IT policies and procedures.
Qualifications
Education: Bachelor’s degree preferred. If not completed, the candidate must be actively pursuing or making arrangements to obtain it.
Experience: Proven experience as a Desktop Support Technician (Level 2 or higher). Prior experience in a healthcare environment is highly preferred. Ability to start with minimal ramp‑up time.
Desired Skills
Strong troubleshooting and diagnostic skills.
Excellent communication and customer service abilities.
Familiarity with ticketing systems and remote support tools.
Experience with Windows 11 is a plus (candidates with this experience have already been submitted).
Experience Level Intermediate Level
Pay and Benefits Pay range: $25.00 – $25.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Brooklyn, NY.
Application Deadline This position is anticipated to close on Oct 13, 2025.
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr