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Zscaler

Principal Product Manager, Platform

Zscaler, San Jose, California, United States, 95199

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Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast‑paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never‑before‑seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.

We’re looking for an experienced Principal Product Manager, Platform to lead high‑impact platform initiatives for Zscaler’s Zero Trust platform. This role is hybrid in our San Jose, CA office three days a week. Reporting to the VP, Product Management – Platform, you will be responsible for:

Defining and driving platform capabilities, prioritizing configuration version control, delegated administrative management, and marketplace functionality to enable best‑in‑class experiences

Leading technical discussions with customers and engineering stakeholders, authoring product requirement documents, and driving technical roadmaps with engineering through Jira stories planning

Collaborating with cross‑functional teams, including marketing, customer success, and sales enablement, to bring products to market and ensure ongoing success

Acting as an internal subject matter expert, providing training, advocacy, and support to sales and other teams

Engaging directly with customers to gather product feedback and identify opportunities to enhance the platform’s functionality and adoption

What We’re Looking for (Minimum Qualifications)

7–10 years of experience in product management, ideally with significant focus on building scalable SaaS platforms and cybersecurity solutions

Deep technical domain expertise, including knowledge of Proxy Architecture, HTTP, DNS, SSL, Malware Detection, IPS, Advanced Threat Protection, Sandboxing, and endpoint security

Prior hands‑on inbound product management experience, preferably at top industry security or networking vendors

Familiarity with Zero Trust platforms and cloud‐based security solutions (familiarity with Zscaler’s offerings is a plus)

Strong track record of collaborating with engineering teams and developing user‑centered products

What Will Make You Stand Out (Preferred Qualifications)

Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s or MBA is a plus but not required)

Experience engaging with enterprise customers to deliver actionable feedback to engineering on a long‑term roadmap

Strong understanding of SaaS platforms with user experience design in enterprise environments

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Base Pay Range

$164,500 - $235,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Time off plans for vacation and sick time

Parental leave options

Retirement options

In‑office perks, and more!

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy‑related support.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)

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Deaf or serious difficulty hearing

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Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders

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Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports

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