Hartford HealthCare
Diagnostic Imaging Scheduler - Radiology
Hartford HealthCare, Hartford, Connecticut, us, 06112
Diagnostic Imaging Scheduler – Radiology
Join to apply for the
Diagnostic Imaging Scheduler – Radiology
role at
Hartford HealthCare .
Location Detail:
79 Jefferson St HH Bliss Wing (10064)
Shift Detail:
M‑F 8‑4:30 p
Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals in New England, a Level 1 Trauma Center that provides cutting‑edge treatment. It is home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most‑advanced medical simulation training centers in the world.
Job Summary Responsible for optimal workflow scheduling and coordination of radiology procedures according to department protocols, including procedural screenings, collecting, documenting and obtaining complete and accurate patient medical history to ensure appropriateness and safety for all procedures. Demonstrates commitment to providing an excellent service experience for patients and their families.
Job Responsibilities
Appropriately schedule and or reschedule departmental procedures according to specific modality protocols and patient care requirements, maintaining patient confidentiality in accordance with HIPAA guidelines, ensuring completion and accuracy of provider’s order in relation to requested appointment type for compliance/medical necessity and communicating discrepancies to provider office. Register patient if required.
Obtain all relevant patient information, including current lab values and medication usage, current history and physical, as well as other pertinent medical history, necessary for ensuring patient safety and to obtain accurate diagnosis. Obtain current, complete and accurate patient insurance information to ensure full reimbursement.
Communicate, educate and instruct patients on detailed procedural preparations, provide complete instructions on specific aspects of their procedure and post‑procedure instructions.
Provide office support to meet the unit needs. Function as a point person, interacting in a courteous manner with patients, patient families, providers, nurses, administrative staff internal and external to HHC in the coordination of patient care, such as answering questions, triaging calls, obtaining patient transport, required equipment and supplies, patient referrals, resolving registration and billing issues.
Participate in training/orienting/mentoring new employees as requested.
Qualifications
High School Diploma required, Associate’s degree preferred.
Two (2) years medical office experience, medical terminology.
Two years scheduling diagnostic imaging procedures preferred.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. We know that a thriving organization starts with thriving employees—we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Equal Opportunity Employer As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
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Diagnostic Imaging Scheduler – Radiology
role at
Hartford HealthCare .
Location Detail:
79 Jefferson St HH Bliss Wing (10064)
Shift Detail:
M‑F 8‑4:30 p
Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals in New England, a Level 1 Trauma Center that provides cutting‑edge treatment. It is home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most‑advanced medical simulation training centers in the world.
Job Summary Responsible for optimal workflow scheduling and coordination of radiology procedures according to department protocols, including procedural screenings, collecting, documenting and obtaining complete and accurate patient medical history to ensure appropriateness and safety for all procedures. Demonstrates commitment to providing an excellent service experience for patients and their families.
Job Responsibilities
Appropriately schedule and or reschedule departmental procedures according to specific modality protocols and patient care requirements, maintaining patient confidentiality in accordance with HIPAA guidelines, ensuring completion and accuracy of provider’s order in relation to requested appointment type for compliance/medical necessity and communicating discrepancies to provider office. Register patient if required.
Obtain all relevant patient information, including current lab values and medication usage, current history and physical, as well as other pertinent medical history, necessary for ensuring patient safety and to obtain accurate diagnosis. Obtain current, complete and accurate patient insurance information to ensure full reimbursement.
Communicate, educate and instruct patients on detailed procedural preparations, provide complete instructions on specific aspects of their procedure and post‑procedure instructions.
Provide office support to meet the unit needs. Function as a point person, interacting in a courteous manner with patients, patient families, providers, nurses, administrative staff internal and external to HHC in the coordination of patient care, such as answering questions, triaging calls, obtaining patient transport, required equipment and supplies, patient referrals, resolving registration and billing issues.
Participate in training/orienting/mentoring new employees as requested.
Qualifications
High School Diploma required, Associate’s degree preferred.
Two (2) years medical office experience, medical terminology.
Two years scheduling diagnostic imaging procedures preferred.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. We know that a thriving organization starts with thriving employees—we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Equal Opportunity Employer As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
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