SoulCycle
Roles and Responsibilities
Foster the SoulCycle Community and Culture in your studio
Set the weather in your studio so your team loves to come to work
Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspire their team to uphold high hospitality standards and our core values
Build and foster relationships in your studio, with your instructors and local community
Acknowledge your team’s wins and show gratitude
Business Acumen
Develop holistic business plans that encompass ridership and retail goals
Analyze and manage studio profit and loss statements
Identify and execute opportunities with corporate partnerships and community impact
Ensure that all company‑wide initiatives are executed in your studio
Develop and execute new rider acquisition and retention plans alongside marketing partner
Building Effective Teams
Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity
Provide in‑the‑moment feedback and coaching to your team when necessary
Oversee the onboarding, training and development of all new ASMs and part‑time hires
Continuously identify and develop high potential employees
Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
Learning on the Fly
Be an expert on studio specific and company‑wide operational procedures and policies
Seamlessly transition yourself, team, and studio to new ways of working and processes
Be open to, embrace and manage change within your studio and your team
Creative Problem Solving
Confidently manage conflict in high pressure situations
Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
Proactively identify and address difficult situations
Qualifications
Must have superior customer service and hospitality skills
Must be highly organized with the ability to prioritize multiple tasks with tight deadlines
Strong ability to communicate clearly with team members, clients, and senior management
Must be able to work flexible/non‑traditional hours including weekends and some holidays
Personal passion for fitness and/or the SoulCycle brand is required
Pay Transparency: $60k - $69k
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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Foster the SoulCycle Community and Culture in your studio
Set the weather in your studio so your team loves to come to work
Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspire their team to uphold high hospitality standards and our core values
Build and foster relationships in your studio, with your instructors and local community
Acknowledge your team’s wins and show gratitude
Business Acumen
Develop holistic business plans that encompass ridership and retail goals
Analyze and manage studio profit and loss statements
Identify and execute opportunities with corporate partnerships and community impact
Ensure that all company‑wide initiatives are executed in your studio
Develop and execute new rider acquisition and retention plans alongside marketing partner
Building Effective Teams
Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity
Provide in‑the‑moment feedback and coaching to your team when necessary
Oversee the onboarding, training and development of all new ASMs and part‑time hires
Continuously identify and develop high potential employees
Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
Learning on the Fly
Be an expert on studio specific and company‑wide operational procedures and policies
Seamlessly transition yourself, team, and studio to new ways of working and processes
Be open to, embrace and manage change within your studio and your team
Creative Problem Solving
Confidently manage conflict in high pressure situations
Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
Proactively identify and address difficult situations
Qualifications
Must have superior customer service and hospitality skills
Must be highly organized with the ability to prioritize multiple tasks with tight deadlines
Strong ability to communicate clearly with team members, clients, and senior management
Must be able to work flexible/non‑traditional hours including weekends and some holidays
Personal passion for fitness and/or the SoulCycle brand is required
Pay Transparency: $60k - $69k
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
#J-18808-Ljbffr