Internet Brands
Client Relations Manager at Internet Brands – Newark, NJ
Martindale-Avvo is seeking a proven change leader and culture builder to join our Account Management leadership team as a Client Relations Manager (CRM). This is a pivotal hire as we redefine how account management drives growth, client retention, and long-term value in a rapidly evolving digital marketing landscape.
What You’ll Do
Lead, coach, and inspire a team of 8-12 Account Managers to exceed revenue and retention goals while building resilience and optimism through change.
Transform account management into proactive client partnership - helping law firms unlock more value through our full portfolio of solutions and strengthening long-term client relationships.
Champion our value proposition in an AI-driven market, equipping reps with compelling positioning that resonates with small law firms.
Drive performance using data-driven insights that identify upsell opportunities and optimize client engagement.
Lead through change-navigating sales toolchain transformation, evolving product portfolios, and shifting market dynamics with clarity and confidence.
Build culture: energize and support a team navigating ongoing change, celebrating wins, and sustaining a collaborative, client-focused culture.
What You Bring
3+ years of Account Management or Customer Success leadership experience, including 2+ years managing teams.
Proven success driving growth and retention in SMB-focused digital marketing, SaaS, or online marketplaces (Zillow, Yelp, Angi, Thumbtack, etc.).
Strong leadership track record of energizing teams, improving morale, and delivering results through change.
Consultative, strategic approach to client engagement - able to turn retention into expansion.
Analytical rigor and comfort with data-driven decision-making.
Excellent communication and executive presence, able to influence clients, reps, and senior leaders.
Compensation & Location
$110k base + $40k variable comp, with an OTE range of $150-170K
Hybrid Newark, NJ office (minimum 3 days in office)
Benefits To Help You Balance Your Life
We want our employees to be healthy, have time to unwind, and pursue their passions. We value your personal time as much as you do.
3 weeks paid vacation, sick days, and paid holidays.
Medical, dental, vision, and life insurance benefits.
401(k) plan with a company match.
Accessible and transparent leadership team.
Employee recognition program.
Casual dress attire.
Internet Brands and its wholly-owned affiliates are an equal opportunity employer.
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What You’ll Do
Lead, coach, and inspire a team of 8-12 Account Managers to exceed revenue and retention goals while building resilience and optimism through change.
Transform account management into proactive client partnership - helping law firms unlock more value through our full portfolio of solutions and strengthening long-term client relationships.
Champion our value proposition in an AI-driven market, equipping reps with compelling positioning that resonates with small law firms.
Drive performance using data-driven insights that identify upsell opportunities and optimize client engagement.
Lead through change-navigating sales toolchain transformation, evolving product portfolios, and shifting market dynamics with clarity and confidence.
Build culture: energize and support a team navigating ongoing change, celebrating wins, and sustaining a collaborative, client-focused culture.
What You Bring
3+ years of Account Management or Customer Success leadership experience, including 2+ years managing teams.
Proven success driving growth and retention in SMB-focused digital marketing, SaaS, or online marketplaces (Zillow, Yelp, Angi, Thumbtack, etc.).
Strong leadership track record of energizing teams, improving morale, and delivering results through change.
Consultative, strategic approach to client engagement - able to turn retention into expansion.
Analytical rigor and comfort with data-driven decision-making.
Excellent communication and executive presence, able to influence clients, reps, and senior leaders.
Compensation & Location
$110k base + $40k variable comp, with an OTE range of $150-170K
Hybrid Newark, NJ office (minimum 3 days in office)
Benefits To Help You Balance Your Life
We want our employees to be healthy, have time to unwind, and pursue their passions. We value your personal time as much as you do.
3 weeks paid vacation, sick days, and paid holidays.
Medical, dental, vision, and life insurance benefits.
401(k) plan with a company match.
Accessible and transparent leadership team.
Employee recognition program.
Casual dress attire.
Internet Brands and its wholly-owned affiliates are an equal opportunity employer.
#J-18808-Ljbffr