Galderma
Field Access Manager, South Central - Houston North / Dallas South
Galderma, Houston, Texas, United States, 77246
Field Access Manager, South Central – Houston North / Dallas South
Join to apply for the
Field Access Manager, South Central – Houston North / Dallas South
role at
Galderma .
At Galderma we're unique and we embrace difference. Whether it's the unique breadth of our integrated offering that covers Aesthetics, Consumer, and Prescription products; or our commitment to recognising and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Position Overview The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma's biologic treatment. The role is in Galderma's Prescription Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis. The role will have a specified geography and partner closely with key stakeholders within the US cross functional teams as well as external partners, and directly reports to the Field Access Director team.
Key Responsibilities
Key member in optimizing the experience for both the patient and the account
Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products
FAMs educate and support accounts by delivering information and education on Galderma's patient support services and product access to solve complex reimbursement challenges
Support the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account Managers
Adhere to complex compliance business rules to ensure patient confidentiality and access to care
Resolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region
Partner with Sales Team, Market Access and Patient Services colleagues to enhance the positive patient and practice experience
Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey
Act as a subject matter expert to assist customers in reducing non‑clinical barriers to patient access to therapy
Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs
Qualifications
Bachelor's degree in relevant field required
5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred
2+ years in a reimbursement or access role supporting prescription based products
Proven experience successfully launching new to market specialty products and resolving difficult access challenges
Understands utilization management tools, prior authorizations and appeals
Cross‑functional experience required, proven track record of collaboration and coordination
Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers
Comprehensive analytical/strategic thinking skills
Ability and confidence to work effectively and with a sense of urgency
Adaptability, resilience and tenacity and ability to quickly pivot
Proficient in English, MS Office; especially Word, Excel, and PowerPoint
What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross‑training.
Next Steps If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager. The final step is a panel conversation with the extended team.
Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Consumer Services
#J-18808-Ljbffr
Field Access Manager, South Central – Houston North / Dallas South
role at
Galderma .
At Galderma we're unique and we embrace difference. Whether it's the unique breadth of our integrated offering that covers Aesthetics, Consumer, and Prescription products; or our commitment to recognising and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Position Overview The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma's biologic treatment. The role is in Galderma's Prescription Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis. The role will have a specified geography and partner closely with key stakeholders within the US cross functional teams as well as external partners, and directly reports to the Field Access Director team.
Key Responsibilities
Key member in optimizing the experience for both the patient and the account
Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products
FAMs educate and support accounts by delivering information and education on Galderma's patient support services and product access to solve complex reimbursement challenges
Support the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account Managers
Adhere to complex compliance business rules to ensure patient confidentiality and access to care
Resolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region
Partner with Sales Team, Market Access and Patient Services colleagues to enhance the positive patient and practice experience
Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey
Act as a subject matter expert to assist customers in reducing non‑clinical barriers to patient access to therapy
Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs
Qualifications
Bachelor's degree in relevant field required
5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred
2+ years in a reimbursement or access role supporting prescription based products
Proven experience successfully launching new to market specialty products and resolving difficult access challenges
Understands utilization management tools, prior authorizations and appeals
Cross‑functional experience required, proven track record of collaboration and coordination
Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers
Comprehensive analytical/strategic thinking skills
Ability and confidence to work effectively and with a sense of urgency
Adaptability, resilience and tenacity and ability to quickly pivot
Proficient in English, MS Office; especially Word, Excel, and PowerPoint
What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross‑training.
Next Steps If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager. The final step is a panel conversation with the extended team.
Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Consumer Services
#J-18808-Ljbffr