PSG, a Dover company
Information Technology Specialist – Overview
Join
PSG , a Dover company, as an
Information Technology Specialist
to facilitate operational execution for Malema PSG. The on‑site role at Boca Raton, FL supports San Jose, CA and India locations and is responsible for project execution, and day‑to‑day IT service delivery.
Responsibilities
Maintain computer systems and networks, ensuring they are up‑to‑date and running efficiently.
Install, configure and troubleshoot hardware and software, including OSes and applications.
Provide technical support to end‑users, resolve issues and advise on software/hardware utilization.
Monitor system performance to identify potential errors, vulnerabilities, and security breaches.
Develop, implement and follow IT policies and procedures, ensuring compliance with company, industry or government standards.
Plan and execute IT projects, including upgrades, installations or migrations, while maintaining progress reports and escalating constraints.
Collaborate with stakeholders to recommend new technologies that support business needs and goals.
Manage IT inventory and documentation, reporting on procurement, installation, maintenance and upgrades.
Facilitate initial project scoping and planning discussions, converting into robust project plans.
Support cross‑team issue‑resolution workflows and serve as a key escalation point for shared services.
Qualifications
Bachelor’s degree in Computer Science, Engineering or related field.
5+ years of related work experience.
Ability to align business strategy with technology solutions.
Experience supporting annual budgeting and long‑term roadmap development.
Ability to manage internal and external suppliers to deliver reliable services.
Strong project and performance reporting skills.
Excellent communication and analytical skills.
Knowledge of SQL, ERP systems (Oracle a plus), servers, virtual servers, switches, VPN and firewall.
Ideal Candidate
Demonstrated success managing change through influence.
Effective written and oral communication at all levels.
Integrity, transparency and fairness in all interactions.
Job Details
Seniority level: Associate
Employment type: Full‑time
Job function: Information Technology
Industries: Machinery Manufacturing
Benefits
401(k) savings plan with employer contributions
Medical, dental and vision insurance
Wellness programs and health savings account
Paid short‑term and long‑term disability; dependent care FSA
Life and AD&D insurance, supplemental and optional accident/critical illness
Adoption, surrogacy and fertility benefits
Commuter and parental leave, jury duty and bereavement leave
Paid time off: 11 paid holidays, 120 hours paid vacation annual, 40 paid sick leave, 16 hours annual PTO
Tuition assistance and business travel services
Employee discounts and assistance program
EEO Statement All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Accommodations If you are a person with a disability and require a reasonable accommodation to complete any part of the application process, please contact accommodations@psgdover.com and specify the job requisition number or job title and location in your response.
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PSG , a Dover company, as an
Information Technology Specialist
to facilitate operational execution for Malema PSG. The on‑site role at Boca Raton, FL supports San Jose, CA and India locations and is responsible for project execution, and day‑to‑day IT service delivery.
Responsibilities
Maintain computer systems and networks, ensuring they are up‑to‑date and running efficiently.
Install, configure and troubleshoot hardware and software, including OSes and applications.
Provide technical support to end‑users, resolve issues and advise on software/hardware utilization.
Monitor system performance to identify potential errors, vulnerabilities, and security breaches.
Develop, implement and follow IT policies and procedures, ensuring compliance with company, industry or government standards.
Plan and execute IT projects, including upgrades, installations or migrations, while maintaining progress reports and escalating constraints.
Collaborate with stakeholders to recommend new technologies that support business needs and goals.
Manage IT inventory and documentation, reporting on procurement, installation, maintenance and upgrades.
Facilitate initial project scoping and planning discussions, converting into robust project plans.
Support cross‑team issue‑resolution workflows and serve as a key escalation point for shared services.
Qualifications
Bachelor’s degree in Computer Science, Engineering or related field.
5+ years of related work experience.
Ability to align business strategy with technology solutions.
Experience supporting annual budgeting and long‑term roadmap development.
Ability to manage internal and external suppliers to deliver reliable services.
Strong project and performance reporting skills.
Excellent communication and analytical skills.
Knowledge of SQL, ERP systems (Oracle a plus), servers, virtual servers, switches, VPN and firewall.
Ideal Candidate
Demonstrated success managing change through influence.
Effective written and oral communication at all levels.
Integrity, transparency and fairness in all interactions.
Job Details
Seniority level: Associate
Employment type: Full‑time
Job function: Information Technology
Industries: Machinery Manufacturing
Benefits
401(k) savings plan with employer contributions
Medical, dental and vision insurance
Wellness programs and health savings account
Paid short‑term and long‑term disability; dependent care FSA
Life and AD&D insurance, supplemental and optional accident/critical illness
Adoption, surrogacy and fertility benefits
Commuter and parental leave, jury duty and bereavement leave
Paid time off: 11 paid holidays, 120 hours paid vacation annual, 40 paid sick leave, 16 hours annual PTO
Tuition assistance and business travel services
Employee discounts and assistance program
EEO Statement All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Accommodations If you are a person with a disability and require a reasonable accommodation to complete any part of the application process, please contact accommodations@psgdover.com and specify the job requisition number or job title and location in your response.
#J-18808-Ljbffr