Virtua Health
Patient Accounts Representative
Join Virtua Health as a Patient Accounts Representative.
Location PACCT - 2000 Crawford Place, Mount Laurel, NJ (Hybrid)
Employment Type Full time, 40 hours per week, 1st Shift (United States of America)
Summary Responsible for accurate and timely billing and account collections. Obtain required billing information and document pre‑certifications. Identify and resolve denied claims. Assist customers with billing questions. Prepare and maintain billing and related reports.
Position Responsibilities
Identifies items to be billed by procedure and services performed.
Obtains necessary documentation for billing and obtains pre‑certifications.
Enters all charges and submits bills in accordance with Patient Accounting policy.
Posts payments, performs daily reconciliations, produces daily census, and performs month end close.
Maintains data in billing management system, updating current and adding new demographic information, ensuring documentation is accurate and complete.
Analyzes, identifies and trends billing issues to proactively reduce denials and variances.
Works system generated reports such as residual balance, credits, no‑pay.
Reports and resolves variances and inefficiencies, escalating accounts as necessary to resolve billing issues.
Interacts / communicates effectively with various department staff and assists customer service inquiries both internally and externally.
Maintains open communication with management regarding billing and coding issues.
Follows up on assigned insuras on a monthly basis and maintains records of declined claims requiring appeals.
Position Qualifications
1-3 years experience in billing, collections, registration, or related hospital / office environment.
Must have fast, accurate data entry skills.
Good organizational skills, attention to detail.
Must be able to work in fast paced environment with excellent customer service and interpersonal skills.
PC literate with a working knowledge of Microsoft Office applications (Word, Excel, Access).
High School diploma or equivalent.
Education and Compensation High School diploma or equivalent. Hourly Rate: $18.88 - $28.29.
Benefits Virtua offers a comprehensive package of benefits for full‑time and part‑time colleagues, including medical, prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b); paid time off, paid sick leave, short‑term and long‑term disability; life insurance; supplemental life and AD&D; tuition assistance; and an employee assistance program.
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Location PACCT - 2000 Crawford Place, Mount Laurel, NJ (Hybrid)
Employment Type Full time, 40 hours per week, 1st Shift (United States of America)
Summary Responsible for accurate and timely billing and account collections. Obtain required billing information and document pre‑certifications. Identify and resolve denied claims. Assist customers with billing questions. Prepare and maintain billing and related reports.
Position Responsibilities
Identifies items to be billed by procedure and services performed.
Obtains necessary documentation for billing and obtains pre‑certifications.
Enters all charges and submits bills in accordance with Patient Accounting policy.
Posts payments, performs daily reconciliations, produces daily census, and performs month end close.
Maintains data in billing management system, updating current and adding new demographic information, ensuring documentation is accurate and complete.
Analyzes, identifies and trends billing issues to proactively reduce denials and variances.
Works system generated reports such as residual balance, credits, no‑pay.
Reports and resolves variances and inefficiencies, escalating accounts as necessary to resolve billing issues.
Interacts / communicates effectively with various department staff and assists customer service inquiries both internally and externally.
Maintains open communication with management regarding billing and coding issues.
Follows up on assigned insuras on a monthly basis and maintains records of declined claims requiring appeals.
Position Qualifications
1-3 years experience in billing, collections, registration, or related hospital / office environment.
Must have fast, accurate data entry skills.
Good organizational skills, attention to detail.
Must be able to work in fast paced environment with excellent customer service and interpersonal skills.
PC literate with a working knowledge of Microsoft Office applications (Word, Excel, Access).
High School diploma or equivalent.
Education and Compensation High School diploma or equivalent. Hourly Rate: $18.88 - $28.29.
Benefits Virtua offers a comprehensive package of benefits for full‑time and part‑time colleagues, including medical, prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b); paid time off, paid sick leave, short‑term and long‑term disability; life insurance; supplemental life and AD&D; tuition assistance; and an employee assistance program.
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