Michaels Stores
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PT Retail Personal designer/Custom Framing
role at
Michaels Stores
Store – Rochester, MN
Overview Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and find what they’re looking for. Provide a safe, clean, and clutter‑free environment.
Major Activities
Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements; execute company policies and standards.
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating custom framing solutions, delivering sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready‑made frame department and other assigned areas including SISO and directed replenishment.
Deliver friendly customer service; help customers shop and find what they are looking for; provide a well‑merchandised and in‑stock store for the customer to shop.
Follow SOPs and company programs.
Support shrinkage and safety programs.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
Participate in truck unloading and stocking processes to ensure truck standards are followed and completed within budget.
Operate cash register and execute cash handling to standards.
Acknowledge customers, help locate product, and provide solutions.
Assist with omnichannel processes.
Other Duties As Assigned Other duties as assigned.
Minimum Type of Experience the Job Requires
Basic computer skills and basic measuring skills.
Ability to operate the framing equipment and glass cutter.
Preferred Type of Experience the Job Requires
Retail experience.
Experience selling products and/or services to customers.
Physical Requirements
Regular bending, lifting, carrying, reaching, and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods of time.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
Work Environment
Public retail store setting taking care of our customers; all public areas are climate‑controlled; some stock rooms may not be climate‑controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Equal Employment Opportunity Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235.
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PT Retail Personal designer/Custom Framing
role at
Michaels Stores
Store – Rochester, MN
Overview Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and find what they’re looking for. Provide a safe, clean, and clutter‑free environment.
Major Activities
Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements; execute company policies and standards.
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating custom framing solutions, delivering sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready‑made frame department and other assigned areas including SISO and directed replenishment.
Deliver friendly customer service; help customers shop and find what they are looking for; provide a well‑merchandised and in‑stock store for the customer to shop.
Follow SOPs and company programs.
Support shrinkage and safety programs.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
Participate in truck unloading and stocking processes to ensure truck standards are followed and completed within budget.
Operate cash register and execute cash handling to standards.
Acknowledge customers, help locate product, and provide solutions.
Assist with omnichannel processes.
Other Duties As Assigned Other duties as assigned.
Minimum Type of Experience the Job Requires
Basic computer skills and basic measuring skills.
Ability to operate the framing equipment and glass cutter.
Preferred Type of Experience the Job Requires
Retail experience.
Experience selling products and/or services to customers.
Physical Requirements
Regular bending, lifting, carrying, reaching, and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods of time.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
Work Environment
Public retail store setting taking care of our customers; all public areas are climate‑controlled; some stock rooms may not be climate‑controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Equal Employment Opportunity Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235.
#J-18808-Ljbffr