Logo
Huntington National Bank

Customer Experience Banker Non NMLS

Huntington National Bank, Pickerington, Ohio, United States, 43147

Save Job

Customer Experience Banker Non NMLS Join to apply for the

Customer Experience Banker Non NMLS

role at

Huntington National Bank

Summary Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. As a Customer Experience Banker, you are a Financial Concierge for walk‑in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently while providing exemplary customer service and educating customers on bank products, services and technology.

Responsibilities

Providing excellent customer service and effectively resolving customer issues.

Being proficient in understanding and educating customers on consumer deposit products and consumer lending.

Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow‑up program, outbound calling, and sourcing referrals.

Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.

Adhering to all operational, security, risk and regulatory policies and procedures.

Demonstrating acumen in sales, customer service, relationship management, and banking.

Other duties as assigned.

Basic Qualifications

High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs or similar role, or a Bachelor's Degree.

Preferred Qualifications

1 year or more in customer service in banking, financial services or goal driven retail sales.

Cash handling skills.

Comfort with technology such as mobile services and online banking services.

Exempt Status No

Workplace Type Office

Location Multiple locations within the United States. Applicants must be currently authorized to work in the United States on a full‑time basis.

Equal Opportunity Statement Huntington is an Equal Opportunity Employer.

Tobacco‑Free Hiring Practice Visit Huntington's Career Web Site for more details.

#J-18808-Ljbffr