Gentivahs
Regional Director of Clinical Operations
Gentivahs, Charlotte, North Carolina, United States, 28245
Overview
Lead with Compassion. Inspire Excellence. Transform Patient Care.
The Regional Director of Clinical Operations supports multiple branches in
North Carolina and South Carolina
to ensure compliance with all state and federal regulations, company policies, and quality standards. This role is essential in leading branches through inspections, surveys, and quality improvement initiatives while fostering clinical excellence and eligibility education across the region.
What You’ll Do:
Monitor agency-level adherence to policies, procedures, and quality assurance standards
Drive compliance with patient record documentation and quality improvement activities
Collaborate with Area and Regional leadership, Clinical Managers, Executive Directors, Administrators, and Medical Directors
Lead quality, regulatory, and survey readiness efforts across assigned agencies
Educate teams on clinical eligibility, quality benchmarks, and process improvement
Support the resolution of patient, family, or public complaints
Participate in Quality Assessment and Performance Improvement (QAPI) initiatives
Promote a culture of excellence and accountability within hospice and home health operations
About You Qualifications:
Registered Nurse (RN) required; Bachelor’s degree in Nursing (BSN) preferred
Minimum of 3 years in hospice or home health operations and 2 years of management experience
Strong knowledge of state and federal hospice and home health regulations
Proven ability to analyze quality metrics, lead surveys, and implement process improvements
Excellent organizational, problem‑solving, and communication skills
Ability to work independently while collaborating across multiple locations
Additional Requirements:
Active, unrestricted RN license in state of residence
Valid driver’s license and automobile insurance
Proficiency in Microsoft Excel and PowerPoint; experience with HomeCare HomeBase preferred
Skilled in data review, compliance monitoring, and staff education
We Offer Benefits for All Associates (Full‑Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full‑Time Benefits:
Medical, Dental, Vision Insurance
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance
Company‑paid Life & Long‑Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Legalese
This is a safety‑sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug‑free workplace
Related Job Titles
Hospice Executive, Home Health Executive, VP of Clinical Operations, Registered Nurse Leadership, Home Health RN, Hospice RN, Clinical Quality, QAPI, Multi‑Site Healthcare Management, Area Clinical Director, Nursing Executive, Strategic Healthcare Leadership
ReqID: 2025-129290 Category: Multi Site Ops and Clinical Leadership Position Type: Full‑Time Company: Gentiva Hospice
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The Regional Director of Clinical Operations supports multiple branches in
North Carolina and South Carolina
to ensure compliance with all state and federal regulations, company policies, and quality standards. This role is essential in leading branches through inspections, surveys, and quality improvement initiatives while fostering clinical excellence and eligibility education across the region.
What You’ll Do:
Monitor agency-level adherence to policies, procedures, and quality assurance standards
Drive compliance with patient record documentation and quality improvement activities
Collaborate with Area and Regional leadership, Clinical Managers, Executive Directors, Administrators, and Medical Directors
Lead quality, regulatory, and survey readiness efforts across assigned agencies
Educate teams on clinical eligibility, quality benchmarks, and process improvement
Support the resolution of patient, family, or public complaints
Participate in Quality Assessment and Performance Improvement (QAPI) initiatives
Promote a culture of excellence and accountability within hospice and home health operations
About You Qualifications:
Registered Nurse (RN) required; Bachelor’s degree in Nursing (BSN) preferred
Minimum of 3 years in hospice or home health operations and 2 years of management experience
Strong knowledge of state and federal hospice and home health regulations
Proven ability to analyze quality metrics, lead surveys, and implement process improvements
Excellent organizational, problem‑solving, and communication skills
Ability to work independently while collaborating across multiple locations
Additional Requirements:
Active, unrestricted RN license in state of residence
Valid driver’s license and automobile insurance
Proficiency in Microsoft Excel and PowerPoint; experience with HomeCare HomeBase preferred
Skilled in data review, compliance monitoring, and staff education
We Offer Benefits for All Associates (Full‑Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full‑Time Benefits:
Medical, Dental, Vision Insurance
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance
Company‑paid Life & Long‑Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Legalese
This is a safety‑sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug‑free workplace
Related Job Titles
Hospice Executive, Home Health Executive, VP of Clinical Operations, Registered Nurse Leadership, Home Health RN, Hospice RN, Clinical Quality, QAPI, Multi‑Site Healthcare Management, Area Clinical Director, Nursing Executive, Strategic Healthcare Leadership
ReqID: 2025-129290 Category: Multi Site Ops and Clinical Leadership Position Type: Full‑Time Company: Gentiva Hospice
#J-18808-Ljbffr