Piedmont Health Services Inc
Epic Wisdom/PACE and Pharmacy Applications Specialist
Piedmont Health Services Inc, Chapel Hill, North Carolina, United States, 27517
Epic Wisdom/PACE and Pharmacy Applications Specialist
Join to apply for the Epic Wisdom/PACE and Pharmacy Applications Specialist role at
Piedmont Health Services Inc.
About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties: Alamance, Caswell, Chatham, Orange, and Lee.
About Position The Epic Wisdom/PACE and Pharmacy Applications Specialist serves as the subject matter expert for dental, elder care, and pharmacy workflows. This position is responsible for configuring, optimizing, and maintaining the Wisdom and PACE modules, and for configuring, supporting, and optimizing pharmacy workflows within the Pharmacy Management System (PMS). The role bridges operations and information technology (IT), translating user workflows into system builds and configurations.
Work Location and Schedule
Work Location: 100% Remote
Schedule: Monday - Friday 8:00am - 5:00pm (Occasional Saturdays)
Travel: As Needed
Duties / Responsibilities
Wisdom (Dental): Configure and train on dental charting, treatment planning, rules, alert, orders, and imaging workflows.
PACE (Elder Care): Configure and train on enrollment, assessments, interdisciplinary care planning, rules, alert, orders, compliance workflows.
Pharmacy Management System (PMS): Configure and train on medication dispensing, order verification, inventory management, and compliance workflows.
Participate in full project lifecycle: gathering, designing, building, testing (unit, system, integration), go live, and post go live support.
Configure, test, and validate system.
Serve as the subject matter expert (SME) for patient access workflows and support processes, focusing on Epic build and training.
Docusign Envelope ID: 523640BB-260C-4745-AA81-CF1A376EDC15
Provide guidance and build expertise to support workflow redesign efforts, but leave ongoing operational monitoring and maintenance to the respective department leads.
Partner with operational leaders to analyze existing workflows, surface bottlenecks or inefficiencies, and recommend system-based solutions or optimizations.
Other tasks as needed.
Qualifications
Education: Bachelor’s degree in computer science, information systems, health informatics, healthcare administration, or a related field.
Required: 2–5 years of experience in healthcare IT, including application build, training, support, or analysis, with hands‑on experience working with EHR systems in a functional or support capacity. Experience with requirements gathering, workflow design, system configuration, testing, and deployment.
Preferred: Project management experience in care management, population health, and/or a PACE environment. Experience with pharmacy automation and dispensing systems. Experience leading or mentoring others. Clinical and/or operational background is strongly preferred in at least one specialty: Wisdom (Dental): Dental Assistant, Hygienist, or Dental Office Manager. Pharmacy: Pharmacist, Pharmacy Technician, or Pharmacy IT Specialist.
Current/valid License: Epic certification in at least one of the following modules (Wisdom or PACE) is required within 9 months of hire if not already obtained.
Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date before beginning employment.
Benefits
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
Pay Range $66,489 - $89,355
EEO Statement PIEDMONT HEALTH SERVICES, INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
#J-18808-Ljbffr
Piedmont Health Services Inc.
About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties: Alamance, Caswell, Chatham, Orange, and Lee.
About Position The Epic Wisdom/PACE and Pharmacy Applications Specialist serves as the subject matter expert for dental, elder care, and pharmacy workflows. This position is responsible for configuring, optimizing, and maintaining the Wisdom and PACE modules, and for configuring, supporting, and optimizing pharmacy workflows within the Pharmacy Management System (PMS). The role bridges operations and information technology (IT), translating user workflows into system builds and configurations.
Work Location and Schedule
Work Location: 100% Remote
Schedule: Monday - Friday 8:00am - 5:00pm (Occasional Saturdays)
Travel: As Needed
Duties / Responsibilities
Wisdom (Dental): Configure and train on dental charting, treatment planning, rules, alert, orders, and imaging workflows.
PACE (Elder Care): Configure and train on enrollment, assessments, interdisciplinary care planning, rules, alert, orders, compliance workflows.
Pharmacy Management System (PMS): Configure and train on medication dispensing, order verification, inventory management, and compliance workflows.
Participate in full project lifecycle: gathering, designing, building, testing (unit, system, integration), go live, and post go live support.
Configure, test, and validate system.
Serve as the subject matter expert (SME) for patient access workflows and support processes, focusing on Epic build and training.
Docusign Envelope ID: 523640BB-260C-4745-AA81-CF1A376EDC15
Provide guidance and build expertise to support workflow redesign efforts, but leave ongoing operational monitoring and maintenance to the respective department leads.
Partner with operational leaders to analyze existing workflows, surface bottlenecks or inefficiencies, and recommend system-based solutions or optimizations.
Other tasks as needed.
Qualifications
Education: Bachelor’s degree in computer science, information systems, health informatics, healthcare administration, or a related field.
Required: 2–5 years of experience in healthcare IT, including application build, training, support, or analysis, with hands‑on experience working with EHR systems in a functional or support capacity. Experience with requirements gathering, workflow design, system configuration, testing, and deployment.
Preferred: Project management experience in care management, population health, and/or a PACE environment. Experience with pharmacy automation and dispensing systems. Experience leading or mentoring others. Clinical and/or operational background is strongly preferred in at least one specialty: Wisdom (Dental): Dental Assistant, Hygienist, or Dental Office Manager. Pharmacy: Pharmacist, Pharmacy Technician, or Pharmacy IT Specialist.
Current/valid License: Epic certification in at least one of the following modules (Wisdom or PACE) is required within 9 months of hire if not already obtained.
Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date before beginning employment.
Benefits
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
Pay Range $66,489 - $89,355
EEO Statement PIEDMONT HEALTH SERVICES, INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
#J-18808-Ljbffr