Piedmont Health Services
Health Systems Applications Manager
Piedmont Health Services, Chapel Hill, North Carolina, United States, 27517
About Piedmont Health Services
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across multiple counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What’s an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title - Health Systems Application Manager
Department - Technology (IT)
Reports to - Chief Information Officer
Benefits
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
About Position The Health Systems Applications Manager serves as the operational lead for all governance approved electronic health record (EHR) and health system application initiatives. This role ensures that decisions made by the EHR Governance Committee are translated into actionable workflows, system builds, training programs, and adoption strategies. Acting as a bridge between the Chief Information Officer, clinical leadership, operational teams, and frontline staff, this position directs Epic module teams, supports compliance, and drives adoption of both clinical and operational applications across the health system. The role also ensures full application lifecycle management, including implementation, optimization, support, and decommissioning of legacy systems.
Work Location : Corporate Admin Office
Schedule : Monday - Friday 8 : 00am - 5 : 00pm
Travel : As Needed
Duties / Responsibilities
Manage Epic Application Specialists, ensuring balanced workload and accountability.
Set priorities for clinical application builds, optimizing projects and upgrades.
Partner with the Chief Information Officer to align application strategy with organizational goals and regulatory requirements.
Serve as the operational lead for governance approved changes, ensuring builds, workflows, and training aligns with decisions made by the EHR Governance Committee.
Provide regular updates to the Governance Committee on implementation status, adoption, and system performance.
Translate organizational priorities into executable technical and training work plans.
Ensure documentation on application critical information (ACI), workflows, and policies are created and linked to governance approvals.
Oversee Epic modules and related health system applications for Ambulatory, Scheduling, Dental, Patient Access, Pharmacy, Billing, and Program of All-Inclusive Care for the Elderly (PACE).
Drive optimization projects to improve provider efficiency, patient access, and system adoption.
Manage the legacy EHR sunset process, including migration, accounts receivable run-off, license step-down, archival, and long-term retention strategies.
Other task as needed.
Qualifications Education
Bachelor’s degree in computer science, information systems, biomedical informatics, healthcare administration, or a related field.
Required
Requires use of office equipment such as computer terminals, telephones and copiers. Requires normal vision and hearing. Some travel may be required.
This position requires strong expertise in scheduling. Patient registration, referrals, billing, clinical workflows, patient portal functionality, and document management to ensure applications meet operational and clinical needs.
Preferred
5 years of experience in healthcare IT or clinical systems (EHR / clinical applications). Proven leadership experience managing IT or application teams in a healthcare setting. Experience in integration and data interoperability standards. Experience working with EHR systems (Epic). Clinical experience in a CHC, FQHC, or value-based care environment.
Current / valid License
Immunizations
Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.
Pay Range - $76,424 - $102,707
EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across multiple counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What’s an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title - Health Systems Application Manager
Department - Technology (IT)
Reports to - Chief Information Officer
Benefits
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
About Position The Health Systems Applications Manager serves as the operational lead for all governance approved electronic health record (EHR) and health system application initiatives. This role ensures that decisions made by the EHR Governance Committee are translated into actionable workflows, system builds, training programs, and adoption strategies. Acting as a bridge between the Chief Information Officer, clinical leadership, operational teams, and frontline staff, this position directs Epic module teams, supports compliance, and drives adoption of both clinical and operational applications across the health system. The role also ensures full application lifecycle management, including implementation, optimization, support, and decommissioning of legacy systems.
Work Location : Corporate Admin Office
Schedule : Monday - Friday 8 : 00am - 5 : 00pm
Travel : As Needed
Duties / Responsibilities
Manage Epic Application Specialists, ensuring balanced workload and accountability.
Set priorities for clinical application builds, optimizing projects and upgrades.
Partner with the Chief Information Officer to align application strategy with organizational goals and regulatory requirements.
Serve as the operational lead for governance approved changes, ensuring builds, workflows, and training aligns with decisions made by the EHR Governance Committee.
Provide regular updates to the Governance Committee on implementation status, adoption, and system performance.
Translate organizational priorities into executable technical and training work plans.
Ensure documentation on application critical information (ACI), workflows, and policies are created and linked to governance approvals.
Oversee Epic modules and related health system applications for Ambulatory, Scheduling, Dental, Patient Access, Pharmacy, Billing, and Program of All-Inclusive Care for the Elderly (PACE).
Drive optimization projects to improve provider efficiency, patient access, and system adoption.
Manage the legacy EHR sunset process, including migration, accounts receivable run-off, license step-down, archival, and long-term retention strategies.
Other task as needed.
Qualifications Education
Bachelor’s degree in computer science, information systems, biomedical informatics, healthcare administration, or a related field.
Required
Requires use of office equipment such as computer terminals, telephones and copiers. Requires normal vision and hearing. Some travel may be required.
This position requires strong expertise in scheduling. Patient registration, referrals, billing, clinical workflows, patient portal functionality, and document management to ensure applications meet operational and clinical needs.
Preferred
5 years of experience in healthcare IT or clinical systems (EHR / clinical applications). Proven leadership experience managing IT or application teams in a healthcare setting. Experience in integration and data interoperability standards. Experience working with EHR systems (Epic). Clinical experience in a CHC, FQHC, or value-based care environment.
Current / valid License
Immunizations
Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.
Pay Range - $76,424 - $102,707
EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
#J-18808-Ljbffr