MSIG USA
Northeast Wholesale Property Underwriting Manager
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Company Overview MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.
Summary/Job Purpose Manages the portfolio and develops strategy with senior management to ensure achievement of profit and revenue goals for our property segment. Recruits, develops and retains qualified underwriting and support staff. Manages and controls underwriting processes to ensure that standards for quality, compliance underwriting are achieved. Monitors, recommends, and implements improvements in business process to ensure effective and efficient work flows are maintained and customer service levels are achieved.
Essential Functions
Manages the portfolio including contributing to the development, implementation and monitoring of MSIG USA's Wholesale Property business plan to achieve goals of the organization for profitability and growth.
Underwrites and maintains own book of business.
Assigns underwriting authority to direct reports based on expertise and effectively manages process with National Underwriting in conjunction with own letter of underwriting authority.
Manages work assignments for staff to achieve service goals and balanced workloads including appropriately assigning staff responsibility for agencies and accounts based upon knowledge and experience.
Manages the Account Management process as appropriate for prospective and in force accounts in conjunction with Risk Engineering, Claims and Marketing.
Manages and develops staff in accordance with corporate plans/policies including administration of the Performance Management process as reflected in Supervisory Responsibilities noted below.
Tracks, monitors and reports on loss activity, marketing activity, GWP achievement, budget/operational issues on a monthly basis and other adhoc reporting as requested.
Implements and manages quality control processes including conducting departmental self-audits and manages self-audit process including reporting and implementing/monitoring of corrective actions in a timely and effective manner to ensure compliance with MSIG USA's Underwriting Guidelines. Identifies and implements training and development needs based on self-audit trends.
Works with underwriting and marketing staff to develop and manage Zone producer relationships.
Handles customer-related issues between outside parties and internal units to drive optimal customer service.
Qualifications
Bachelor's degree (B. A.) is required.
7-10 years of Commercial P & C coverage experience is required along with 5+ years of previous management experience of underwriting and underwriting service operations.
Strong underwriting management skills are required along with demonstrated leadership qualities. Experience managing Reverse Flow/global business is a plus.
It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.
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Company Overview MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.
Summary/Job Purpose Manages the portfolio and develops strategy with senior management to ensure achievement of profit and revenue goals for our property segment. Recruits, develops and retains qualified underwriting and support staff. Manages and controls underwriting processes to ensure that standards for quality, compliance underwriting are achieved. Monitors, recommends, and implements improvements in business process to ensure effective and efficient work flows are maintained and customer service levels are achieved.
Essential Functions
Manages the portfolio including contributing to the development, implementation and monitoring of MSIG USA's Wholesale Property business plan to achieve goals of the organization for profitability and growth.
Underwrites and maintains own book of business.
Assigns underwriting authority to direct reports based on expertise and effectively manages process with National Underwriting in conjunction with own letter of underwriting authority.
Manages work assignments for staff to achieve service goals and balanced workloads including appropriately assigning staff responsibility for agencies and accounts based upon knowledge and experience.
Manages the Account Management process as appropriate for prospective and in force accounts in conjunction with Risk Engineering, Claims and Marketing.
Manages and develops staff in accordance with corporate plans/policies including administration of the Performance Management process as reflected in Supervisory Responsibilities noted below.
Tracks, monitors and reports on loss activity, marketing activity, GWP achievement, budget/operational issues on a monthly basis and other adhoc reporting as requested.
Implements and manages quality control processes including conducting departmental self-audits and manages self-audit process including reporting and implementing/monitoring of corrective actions in a timely and effective manner to ensure compliance with MSIG USA's Underwriting Guidelines. Identifies and implements training and development needs based on self-audit trends.
Works with underwriting and marketing staff to develop and manage Zone producer relationships.
Handles customer-related issues between outside parties and internal units to drive optimal customer service.
Qualifications
Bachelor's degree (B. A.) is required.
7-10 years of Commercial P & C coverage experience is required along with 5+ years of previous management experience of underwriting and underwriting service operations.
Strong underwriting management skills are required along with demonstrated leadership qualities. Experience managing Reverse Flow/global business is a plus.
It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.
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