The LINE Hotel Group
Benefits
Employee discounts
Free food & snacks
401(k) matching
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
NEW! Offering a $300 HIRING BONUS for any Ward 1 residents! If you live in Ward 1 and get hired, we are offering a $300 hiring bonus to be paid in 30 days of employment.
About Our Company The LINE is a collection of hotels rooted in culture and built for discovery, a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.
From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it’s a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.
At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
Responsibilities
Greet every guest promptly with a smile and maintain eye contact.
Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel.
Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolving customer complaints, and assisting customers in all inquiries related to hotel services.
Check in guests, ensuring that the requested room type and correct rate are applied.
Arrange for luggage to be delivered to guest rooms as needed.
Issue correct keys to guests.
Check out guests at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill.
Settle guest bills accurately.
Maintain a balanced bank assigned by the hotel and make change, cash checks, and exchange foreign currency as needed.
Reconcile all transactions at the close of each shift.
Create a friendly, comfortable and helpful atmosphere for guests that demonstrates the highest standards for gracious hospitality.
Accept reservations, changes and cancellations in the absence of Reservations Department Staff.
Handle guest inquiries in a prompt and courteous manner, whether personally or by directing the guest to the appropriate department.
Understand all aspects of the Front Office in the hotel’s Property Management System.
Possess knowledge of all hotel services, facilities, outlet operating hours and amenities.
Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency.
Participate in scheduled departmental meetings and all other relevant meetings as requested.
Core Competencies
High School diploma or GED.
Three (3) years related experience in hospitality or service industry preferred.
Strong communication skills.
Collaborative spirit.
Ethical conduct.
Computer proficiency: Microsoft Office, Opera PMS.
Positive attitude.
Eye for detail.
Problem‑solving abilities.
Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
Compensation: $20.00 - $23.00 per hour.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation or any other protected characteristic as established by law.
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Employee discounts
Free food & snacks
401(k) matching
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
NEW! Offering a $300 HIRING BONUS for any Ward 1 residents! If you live in Ward 1 and get hired, we are offering a $300 hiring bonus to be paid in 30 days of employment.
About Our Company The LINE is a collection of hotels rooted in culture and built for discovery, a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.
From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it’s a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.
At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
Responsibilities
Greet every guest promptly with a smile and maintain eye contact.
Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel.
Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolving customer complaints, and assisting customers in all inquiries related to hotel services.
Check in guests, ensuring that the requested room type and correct rate are applied.
Arrange for luggage to be delivered to guest rooms as needed.
Issue correct keys to guests.
Check out guests at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill.
Settle guest bills accurately.
Maintain a balanced bank assigned by the hotel and make change, cash checks, and exchange foreign currency as needed.
Reconcile all transactions at the close of each shift.
Create a friendly, comfortable and helpful atmosphere for guests that demonstrates the highest standards for gracious hospitality.
Accept reservations, changes and cancellations in the absence of Reservations Department Staff.
Handle guest inquiries in a prompt and courteous manner, whether personally or by directing the guest to the appropriate department.
Understand all aspects of the Front Office in the hotel’s Property Management System.
Possess knowledge of all hotel services, facilities, outlet operating hours and amenities.
Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency.
Participate in scheduled departmental meetings and all other relevant meetings as requested.
Core Competencies
High School diploma or GED.
Three (3) years related experience in hospitality or service industry preferred.
Strong communication skills.
Collaborative spirit.
Ethical conduct.
Computer proficiency: Microsoft Office, Opera PMS.
Positive attitude.
Eye for detail.
Problem‑solving abilities.
Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
Compensation: $20.00 - $23.00 per hour.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation or any other protected characteristic as established by law.
#J-18808-Ljbffr