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BRONSON BATTLE CREEK

Practice Support Assistant Bronson Ear Nose And Throat Specialists (BMH)- Full T

BRONSON BATTLE CREEK, Kalamazoo, Michigan, United States, 49006

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Overview

Practice Support Assistant Bronson Ear Nose And Throat Specialists (BMH) - Full Time 80 Hrs./PP Location: BMH Bronson Methodist Hospital Responsibilities

The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, patient check-in, preparing and retrieving files, and directing telephone calls. Registers patients/customers and confirms patient/guarantor demographic and insurance information. Completes all required fields in the practice management system. Determines patient co-payments (utilizing electronic insurance verification system) and collects payments on amounts due (current and past). Enter charges/payments into MISYS/Tiger system (or other practice management system). Prepare encounter forms for charge entry for services rendered using the correct ICD-9 and CPT codes as they relate to Codescan. Schedules and coordinates patient appointments, tests, and referrals according to office/provider preferences and the needs of patients. Answers telephones, takes messages, routes callers, and provides/relays information in a manner consistent with service standards. Maintains patient medical records according to current required standards. Obtains patient authorization for transfer of any/all private health information. Maintains patient confidentiality of data and information. Performs basic office duties such as sorting/distributing mail, copying, filing, faxing, ordering supplies, and completing forms, as needed. Performs basic composition of letters and reports; formats, types and proofreads standard correspondence, reports, and other documents. Maintains a clean unit environment/work area and communicates any equipment malfunction/problem to appropriate personnel. Maintains accountability for special projects as assigned. Performs such individual assignments as management may direct. Establishes and maintains effective working relationships within the organization. Engages in continuous study to maintain the competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required training and education, including department specific requirements. Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner. Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work related activities. Demonstrates knowledge of hospital safety and infection control policies and procedures, maintaining a safe and clean environment. Maintain provider schedules, including meetings, appointments, cancellations, re-schedules, add-on appointments, etc. Print Physician daily schedules. Run reports from MISYS/Tiger system (e.g., charge summary, missing ticket, etc.). Prepare deposit, completing daily deposit verification form, and verifying accuracy of deposit. Performs other duties as may be assigned by the physician or practice manager/office supervisor. Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies. Practice Centralized Services

Additional duties may include: department focuses on demographic and insurance entry for all clinical patients, reviews accounts for missing and inaccurate information and communicates with office staff at each location to ensure accurate registration for patients who are new to Bronson, who have not been seen in over a year, have an account that raises a flag, has inactive insurance or is marked as an auto/workers comp. Shift and Schedule

Shift: First Shift Time Type: Full time Scheduled Weekly Hours: 40 Cost Center: 8120 Bronson Ear Nose And Throat Specialists (BMH) Senioriry level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care Policy

Bronson Healthcare Group and its affiliates strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. No fees will be owed or paid to Recruiters for unsolicited resumes. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson! Notice

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