The Options Clearing Corporation (OCC)
Associate Principal, Software Engineering: DevOps
The Options Clearing Corporation (OCC), Chicago, Illinois, United States, 60290
Associate Principal, Software Engineering: DevOps
What You’ll Do:
We are seeking a highly skilled and experienced Associate Principal to join our Incident Management Support Team – OEM. Focusing on operational practices, the ideal candidate will have experience in cloud engineering, container orchestration and a strong background in providing Level 2 technical support and managing enterprise service management platforms like ServiceNow.
Responsibilities
Cloud Engineering: Support and manage applications and services in a hybrid‑cloud environment such as AWS. Ensure optimal performance, cost‑efficiency, and security.
Container Orchestration: Support Kubernetes clusters for containerized application deployment, scaling, and management.
ServiceNow Integration: Configure and integrate DevOps tools and processes with the ServiceNow platform to automate incident management and support other IT service workflows.
Technical Support: Serve as a subject matter expert for Level 2 technical issues, troubleshooting complex problems related to software engineering, cloud infrastructure, and application performance.
Collaboration: Work closely with software development, deployment, and SRE teams to ensure seamless integration and a shared understanding of operational requirements.
Monitoring & Optimization: Implement comprehensive monitoring and logging solutions to ensure system health and proactively identify and resolve issues.
Supervisory Responsibilities
None
Qualifications
Experience providing Level 2 technical support in a fast‑paced, enterprise environment.
Excellent problem‑solving, analytical, and communication skills.
Technical Skills
Demonstrable expertise in Cloud Engineering on at least one major platform (AWS, Azure, or GCP).
Proven experience with containerization and orchestration technologies, specifically Kubernetes.
Hands‑on experience with ServiceNow, including ITSM, ITOM, and other relevant modules.
Experience providing Level 2 technical support in a fast‑paced, enterprise environment.
Excellent problem‑solving, analytical, and communication skills.
Education and Experience
Bachelor’s degree in computer science, Information Technology, or a related field.
Minimum of 2‑5 years of experience in DevOps, Software Engineering, or similar role.
Certificates or Licenses
None
About Us The Options Clearing Corporation (OCC) is the world’s largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information is available at www.theocc.com.
Benefits
A hybrid work environment, up to 2 days per week of remote work.
Tuition Reimbursement to support your continued education.
Student Loan Repayment Assistance.
Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely.
Generous PTO and Parental leave.
401k Employer Match.
Competitive health benefits including medical, dental and vision.
Compensation Salary range: $121,500.00 – $194,800.00.
Incentive Range 8% to 15% annual discretionary incentive compensation award target range.
How to Apply Step 1: When you find a position you’re interested in, click the “Apply” button. Please complete the application and attach your resume.
Step 2: You will receive an email notification to confirm that we’ve received your application.
Step 3: If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.
For more information about OCC, please visit https://www.theocc.com/careers/thriving-together.
OCC is an Equal Opportunity Employer.
#J-18808-Ljbffr
We are seeking a highly skilled and experienced Associate Principal to join our Incident Management Support Team – OEM. Focusing on operational practices, the ideal candidate will have experience in cloud engineering, container orchestration and a strong background in providing Level 2 technical support and managing enterprise service management platforms like ServiceNow.
Responsibilities
Cloud Engineering: Support and manage applications and services in a hybrid‑cloud environment such as AWS. Ensure optimal performance, cost‑efficiency, and security.
Container Orchestration: Support Kubernetes clusters for containerized application deployment, scaling, and management.
ServiceNow Integration: Configure and integrate DevOps tools and processes with the ServiceNow platform to automate incident management and support other IT service workflows.
Technical Support: Serve as a subject matter expert for Level 2 technical issues, troubleshooting complex problems related to software engineering, cloud infrastructure, and application performance.
Collaboration: Work closely with software development, deployment, and SRE teams to ensure seamless integration and a shared understanding of operational requirements.
Monitoring & Optimization: Implement comprehensive monitoring and logging solutions to ensure system health and proactively identify and resolve issues.
Supervisory Responsibilities
None
Qualifications
Experience providing Level 2 technical support in a fast‑paced, enterprise environment.
Excellent problem‑solving, analytical, and communication skills.
Technical Skills
Demonstrable expertise in Cloud Engineering on at least one major platform (AWS, Azure, or GCP).
Proven experience with containerization and orchestration technologies, specifically Kubernetes.
Hands‑on experience with ServiceNow, including ITSM, ITOM, and other relevant modules.
Experience providing Level 2 technical support in a fast‑paced, enterprise environment.
Excellent problem‑solving, analytical, and communication skills.
Education and Experience
Bachelor’s degree in computer science, Information Technology, or a related field.
Minimum of 2‑5 years of experience in DevOps, Software Engineering, or similar role.
Certificates or Licenses
None
About Us The Options Clearing Corporation (OCC) is the world’s largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information is available at www.theocc.com.
Benefits
A hybrid work environment, up to 2 days per week of remote work.
Tuition Reimbursement to support your continued education.
Student Loan Repayment Assistance.
Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely.
Generous PTO and Parental leave.
401k Employer Match.
Competitive health benefits including medical, dental and vision.
Compensation Salary range: $121,500.00 – $194,800.00.
Incentive Range 8% to 15% annual discretionary incentive compensation award target range.
How to Apply Step 1: When you find a position you’re interested in, click the “Apply” button. Please complete the application and attach your resume.
Step 2: You will receive an email notification to confirm that we’ve received your application.
Step 3: If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.
For more information about OCC, please visit https://www.theocc.com/careers/thriving-together.
OCC is an Equal Opportunity Employer.
#J-18808-Ljbffr