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United Imaging - North America

National Installation Specialist

United Imaging - North America, Houston, Texas, United States, 77246

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Company Overview United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

Company Page Company Page: http://www.united-imaging.com/en/home/

Benefits

Medical, dental, vision insurance

Short- & long-term disability insurance

Employee assistance program

Company-paid basic life insurance

401(k) with employer match

Paid time off, sick leave, and (11) paid holidays

Compensation based upon candidate level of skill, qualifications, geographic location and experience; not typical for individual to be hired at or near top of posted pay range

Position may also be eligible to earn performance-based incentive compensation (such as cash bonus(s))

Duties & Responsibilities

Responsible for installation of UIH diagnostic imaging equipment for designated products throughout the United States

Provide top-level on-site mechanical installation that delights our customers and sets the benchmark for the medical imaging industry

Embrace new technology while levering core strengths in customer service and service support

Play a key role in new, first-of-a-kind medical imaging system product launches in the US market

Continually build competence in providing technical assistance and support to our customers

Quickly and efficiently elevate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction

Requirements This position is for a remote medical imaging equipment installer. The selected candidate must live in or near the posting location for this position.

Working Conditions Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields.

Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work.

Education

Associate degree in technical field and/or equivalent experience preferred

Experience

Mechanical knowledge of at least 1 year

Experience with Hand Tools of at least 1 year

Experience with Power Tools of at least 1 year

Ideally, have previous medical imaging installation experience where you have demonstrated a strong mechanical and troubleshooting ability with hardware and mechanical systems

Possess strong ability to read, follow and execute detailed blueprint instructions

Required Skills or Attributes

Strong customer communication skills with ability to effectively communicate both verbally and in writing

Demonstrated ability to contribute to a team environment focused on customer success

Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others

Valid driver's license and good driving record required

Willingness to travel extensively (at least 75%) as needed for medical imaging equipment installations and training

Works independently with minimal supervision and supports team members and contributes to a collaborative environment

Handles unexpected situations with a calm and composed manner and escalates issues as needed through the correct channels

Adheres to schedules and meets deadlines consistently

Diversity, Equity, and Inclusion United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.*Note: Relocation is not available for this role

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