Stryker
Associate Field Service Technician - Chicago, IL
Stryker, Chicago, Illinois, United States, 60290
Associate Field Service Technician - Chicago, IL
2 days ago Be among the first 25 applicants
Responsibilities
Proactively collaborate with internal teams/departments to promote a culture of inclusiveness and cooperation
Live and exemplify Stryker’s values: Integrity, Accountability, People, and Performance
Provide effective, proficient, and timely service and repairs to all customers in direct support of the sales team to ensure optimal customer satisfaction
Adhere to account protocols and be responsible for fault isolation and maintenance of equipment at account locations
Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow-up
Provide post‑sale in‑servicing on equipment operation and maintenance
Perform warranty, upgrades, field actions, preventative maintenance, installations, deliveries billable or any other related services required by a client
Follow all administrative duties in a very accurate and timely manner, assist in the development of new service procedures, provide new product information to customers
Maintain an accurate inventory of Stryker equipment and parts
Other duties as assigned by Manager/Supervisor
Travel up to 50% of the time to any other Province or Territory within Canada for Field service calls, or customer training or daily backfill of other technical duties
Qualifications & Experience
Must be willing to travel throughout Arkansas & Nebraska
Ability to work independently
Ability to work in a fast‑paced environment
Ability to read and understand technical drawings
Ability to troubleshoot technical issues and perform technical repairs preferred
Highly organized and able to prioritize tasks
Strong time management skills, ability to manage multiple functions and adhere to daily deadlines
Knowledge of proper lifting/body mechanic techniques preferred
Strong interpersonal and communication skills
Strong attention to detail
Compensation $30.82 – $42.63 wage per hour plus bonus eligible + benefits.
Individual pay is based on skills, experience, and other relevant factors.
Pay rate will not be below any applicable local minimum wage rates.
Benefits Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short‑term disability insurance.
Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Location Chicago, IL
Additional Information Referrals increase your chances of interviewing at Stryker by 2x
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Chicago, IL $70,000 - $100,000 3 months ago
Chicago, IL $52,000 - $72,712.50 1 week ago
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Responsibilities
Proactively collaborate with internal teams/departments to promote a culture of inclusiveness and cooperation
Live and exemplify Stryker’s values: Integrity, Accountability, People, and Performance
Provide effective, proficient, and timely service and repairs to all customers in direct support of the sales team to ensure optimal customer satisfaction
Adhere to account protocols and be responsible for fault isolation and maintenance of equipment at account locations
Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow-up
Provide post‑sale in‑servicing on equipment operation and maintenance
Perform warranty, upgrades, field actions, preventative maintenance, installations, deliveries billable or any other related services required by a client
Follow all administrative duties in a very accurate and timely manner, assist in the development of new service procedures, provide new product information to customers
Maintain an accurate inventory of Stryker equipment and parts
Other duties as assigned by Manager/Supervisor
Travel up to 50% of the time to any other Province or Territory within Canada for Field service calls, or customer training or daily backfill of other technical duties
Qualifications & Experience
Must be willing to travel throughout Arkansas & Nebraska
Ability to work independently
Ability to work in a fast‑paced environment
Ability to read and understand technical drawings
Ability to troubleshoot technical issues and perform technical repairs preferred
Highly organized and able to prioritize tasks
Strong time management skills, ability to manage multiple functions and adhere to daily deadlines
Knowledge of proper lifting/body mechanic techniques preferred
Strong interpersonal and communication skills
Strong attention to detail
Compensation $30.82 – $42.63 wage per hour plus bonus eligible + benefits.
Individual pay is based on skills, experience, and other relevant factors.
Pay rate will not be below any applicable local minimum wage rates.
Benefits Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short‑term disability insurance.
Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Location Chicago, IL
Additional Information Referrals increase your chances of interviewing at Stryker by 2x
Get notified about new Field Service Technician jobs in
Chicago, IL .
Chicago, IL $70,000 - $100,000 3 months ago
Chicago, IL $52,000 - $72,712.50 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr