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Lifepoint Health®

Assistant Vice President, Acute IT&S Operations

Lifepoint Health®, Brentwood, Tennessee, United States, 37027

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Assistant Vice President, Acute IT&S Operations Join to apply for the Assistant Vice President, Acute IT&S Operations role at Lifepoint Health®.

Schedule:

M-F Location Type:

Onsite

Overview The Assistant Vice President, Acute IT&S Operations provides strategic and operational leadership for IT services across acute care facilities within the healthcare enterprise. Reporting to the Vice President, Chief Security & Privacy Officer, this role ensures alignment of IT operations with clinical and business objectives while promoting technology enablement and operational excellence.

Responsibilities

IT Strategy & Regional Leadership

Serve as the senior IT leader for a specific number of acute care facilities, accountable for delivery of IT governance and services across assigned hospitals.

Align acute IT strategy with enterprise objectives, clinical operations, and local leadership priorities.

Meet regularly with facility Directors of IS, CFOs, CNOs, and CEOs to review IT performance, ITS strategy, local facility strategy, prioritize initiatives, and provide strategic updates.

Operations & Service Management

Oversee day-to-day IT facility operations, ensuring consistent service delivery and issue resolution across facilities.

Monitor and report key performance indicators (KPIs), including service desk metrics, system availability, and project progress.

Lead the preparation and delivery of monthly operating reports (MORs) for facility ITS operations to senior leadership, highlighting performance trends, risk areas, and strategic initiatives.

Program & Project Leadership

Lead execution of acute-focused ITS projects including infrastructure refreshes, application rollouts, and facility transitions.

Work with local facility ITS leadership to obtain alignment with corporate ITS projects and risk compliance.

Partner with PMO and solution teams to manage timelines, budgets, and stakeholder engagement.

Team Leadership & Development

Directly manage and develop facility-based IT leaders, fostering a high-performing, customer-centric culture.

Support talent planning, succession development, and performance management within the acute ITS team.

Promote continuous learning, knowledge sharing, and innovation across the team.

Financial & Vendor Oversight

Partner with finance leaders on IT budget planning, tracking, and optimization.

Oversee vendor performance for local IT services, ensuring value delivery, compliance, and cost control.

Support enterprise sourcing strategies through vendor engagement and contract input.

Benefits

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development: Ongoing learning and career advancement opportunities.

Qualifications

Applicants should have a minimum 5 years of progressive IT leadership experience with at least 3 years supporting multi-site or acute care healthcare organizations preferred.

Proven success leading IT support teams, executive communications, and enterprise alignment initiatives preferred.

Experience in IT governance, service delivery, and executive reporting preferred.

Education

Bachelor's degree in information technology, Healthcare Administration, Business, or related field preferred.

Knowledge

Strong understanding of IT service management frameworks (ITIL), KPIs, infrastructure operations, and clinical applications (e.g., EHRs).

Knowledge of ServiceNow reporting capabilities to extract insights, track trends, and monitor service delivery performance.

Familiarity with healthcare regulations (HIPAA, HITECH) and clinical workflows.

Knowledge of budgeting, vendor management, and risk management practices.

Certifications

Preferred certifications include ITIL, PMP, CHCIO, or equivalent.

Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

You must be authorized to work in the United States without employer sponsorship.

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