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Disney Experiences

Communications Manager (PH/IA)

Disney Experiences, Glendale, California, us, 91222

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External Communications Manager (Global) Pay range

$115,500 - $154,800 per year.

Job Summary

The External Communications Manager is a strategic and creative communications professional who develops and executes high‑impact media relations campaigns across print, digital, influencer, podcast, and YouTube platforms. The role reports to the Manager, External Communications for Disney Experiences and supports Disney’s global theme parks, resorts, cruise line, Imagineering, and consumer products businesses. The manager leads global media relations efforts to elevate brand visibility, protect reputation, and manage complex issues. The role is a project hire until May 2026.

Responsibilities

Develop and execute strategic global media relations plans that support key business initiatives, drive brand awareness, and reinforce Disney’s reputation.

Build and maintain strong relationships with journalists, editors, and influencers across national, international, trade, and digital media outlets.

Identify and pitch unique, reputation‑enhancing stories that showcase Disney Experiences innovation, impact, and values while proactively managing potential risks or sensitive topics.

Serve as a key resource for issues management and crisis communications, anticipating, preparing for, and responding to reputational challenges.

Craft and pitch compelling stories that resonate with diverse audiences, leveraging media insights and business priorities.

Proactively problem‑solve, presenting actionable solutions to senior leaders without prompting.

Partner with internal teams across Disney Experiences—including Employee Communications, Corporate Citizenship, Public Relations, and Special Events—to ensure media strategies are integrated and aligned.

Support the implementation of global issues management frameworks, enabling proactive and reactive communications across the segment.

Contribute to high‑visibility initiatives and cross‑functional efforts as assigned by External Communications leadership.

Basic Qualifications

5+ years of media relations experience with global brands, government entities, or agencies.

Proven experience in issues management and crisis communications, with a strong understanding of reputational risk.

Willingness and ability to work a flexible schedule as needed.

Exceptional written and verbal communication skills, with the ability to craft clear, persuasive messaging.

Experience in digital communications, including paid and organic strategies.

Demonstrated strategic thinking, initiative, and ability to anticipate emerging issues.

Strong project management and organizational skills.

Ability to thrive in a fast‑paced, collaborative environment with a positive, solutions‑oriented mindset.

Preferred Qualifications

Experience in the Travel and Leisure, Entertainment, or Consumer Goods industries.

Bi‑lingual or multilingual capabilities.

Familiarity with advanced media monitoring and analytics tools.

Required Education Bachelor’s degree in a related field.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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