NELSON Worldwide
AI and Digital Service Strategy Leader
NELSON Worldwide, California, Missouri, United States, 65018
AI and Digital Service Strategy Leader
Join to apply for the
AI and Digital Service Strategy Leader
role at
NELSON Worldwide .
The
AI and Digital Service Strategy Leader
will spearhead the firm’s transformation and potential service offerings through artificial intelligence, data‑driven design, and digital innovation. This role blends strategic foresight with hands‑on leadership to integrate emerging technologies into our design process, operations, and client services. You will define and execute a roadmap that enhances creativity, efficiency, and value across the firm, including a clear change management process that results in cultural adoption.
Attributes to Support the NELSON Culture
Go All‑In – Take responsibility for your actions, do what you say, and always lead by example.
Keep It Real – Communicate with empathy, transparency, and respect to support each other in the pursuit of great work.
Embrace Growth – Seek to learn, grow, and experiment to fuel our future.
Think Boldly – Exude a passion for problem solving, creativity, and curiosity in everything you do.
Be You – Express your unique self and actively engage in our fun, diverse community of real people.
Strategic Vision & Leadership
Develop and lead the firm’s AI and digital strategy aligned with business goals and design excellence.
Identify opportunities to embed AI into design workflows, project delivery, and client engagement.
Identify related client goals/needs and strategic opportunities.
Establish clear success measures to track business, creative, and client impact.
Innovation & Implementation
Pilot and scale AI‑powered tools for design, documentation, visualization, simulation, and operational efficiency.
Collaborate with Practice Leaders to integrate digital tools into project phases from concept through construction administration.
Explore new revenue opportunities through digital advisory services, data‑driven insights, or stand‑alone digital offerings.
Change Management & Enablement
Drive cultural adoption of digital practices through training, storytelling, and cross‑functional collaboration.
Partner with COO, IT, and Practice Leaders on phased rollouts of new tools and methods.
Champion a culture of digital fluency and experimentation across the firm.
Develop training, storytelling, and internal programs to support adoption.
Monitor usage, adoption, and ROI to ensure sustainable impact.
Data, Analytics & Governance
Oversee the Data & Analytics team to support both internal initiatives and client‑facing insights.
Establish frameworks for data governance, collection, and visualization that support design decision‑making.
Leverage predictive analytics and machine learning to improve project performance, sustainability, and client outcomes.
Ensure ethical and responsible AI use aligned with industry standards and client expectations.
External Engagement & Thought Leadership
Represent NELSON in industry forums, client discussions, and strategic partnerships focused on AI and digital innovation.
Collaborate with Marketing to develop thought leadership content and client‑facing narratives on our digital capabilities.
Position NELSON as a leader in applying AI to architecture, interiors, workplace, and brand experience design.
Stay ahead of trends in AI, smart buildings, digital twins, and immersive technologies.
Develop or collaborate on messaging to our clients related to offerings and improvements.
Education / Experience
10+ years in digital transformation, AI strategy, or innovation leadership, preferably within architecture, design, construction, or related industries.
Proven track record building and scaling AI or digital programs in a professional services environment.
Deep understanding of emerging technologies including generative design, digital twins, visualization tools, predictive analytics, and immersive environments.
Experience with change management, training programs, and cultural adoption of new tools.
Strong communication and storytelling skills; ability to inspire both technical and non‑technical audiences.
Master’s degree in architecture, computer science, design technology, or a related field preferred.
Benefits of NELSON
401(k) plan with company match
Full health benefits including medical, dental, and vision
Wellness program with rewards for healthy activities
Pet Insurance
Opportunities for career advancement
Paid time off and holiday pay
Paid parental leave
Flexible working schedules and work from home options based on client’s needs
Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization
Key Details
Seniority level: Director
Employment type: Full‑time
Job function: Other
Industries: Design Services
Equal Opportunity Statement NELSON and its related affiliates are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law.
#J-18808-Ljbffr
AI and Digital Service Strategy Leader
role at
NELSON Worldwide .
The
AI and Digital Service Strategy Leader
will spearhead the firm’s transformation and potential service offerings through artificial intelligence, data‑driven design, and digital innovation. This role blends strategic foresight with hands‑on leadership to integrate emerging technologies into our design process, operations, and client services. You will define and execute a roadmap that enhances creativity, efficiency, and value across the firm, including a clear change management process that results in cultural adoption.
Attributes to Support the NELSON Culture
Go All‑In – Take responsibility for your actions, do what you say, and always lead by example.
Keep It Real – Communicate with empathy, transparency, and respect to support each other in the pursuit of great work.
Embrace Growth – Seek to learn, grow, and experiment to fuel our future.
Think Boldly – Exude a passion for problem solving, creativity, and curiosity in everything you do.
Be You – Express your unique self and actively engage in our fun, diverse community of real people.
Strategic Vision & Leadership
Develop and lead the firm’s AI and digital strategy aligned with business goals and design excellence.
Identify opportunities to embed AI into design workflows, project delivery, and client engagement.
Identify related client goals/needs and strategic opportunities.
Establish clear success measures to track business, creative, and client impact.
Innovation & Implementation
Pilot and scale AI‑powered tools for design, documentation, visualization, simulation, and operational efficiency.
Collaborate with Practice Leaders to integrate digital tools into project phases from concept through construction administration.
Explore new revenue opportunities through digital advisory services, data‑driven insights, or stand‑alone digital offerings.
Change Management & Enablement
Drive cultural adoption of digital practices through training, storytelling, and cross‑functional collaboration.
Partner with COO, IT, and Practice Leaders on phased rollouts of new tools and methods.
Champion a culture of digital fluency and experimentation across the firm.
Develop training, storytelling, and internal programs to support adoption.
Monitor usage, adoption, and ROI to ensure sustainable impact.
Data, Analytics & Governance
Oversee the Data & Analytics team to support both internal initiatives and client‑facing insights.
Establish frameworks for data governance, collection, and visualization that support design decision‑making.
Leverage predictive analytics and machine learning to improve project performance, sustainability, and client outcomes.
Ensure ethical and responsible AI use aligned with industry standards and client expectations.
External Engagement & Thought Leadership
Represent NELSON in industry forums, client discussions, and strategic partnerships focused on AI and digital innovation.
Collaborate with Marketing to develop thought leadership content and client‑facing narratives on our digital capabilities.
Position NELSON as a leader in applying AI to architecture, interiors, workplace, and brand experience design.
Stay ahead of trends in AI, smart buildings, digital twins, and immersive technologies.
Develop or collaborate on messaging to our clients related to offerings and improvements.
Education / Experience
10+ years in digital transformation, AI strategy, or innovation leadership, preferably within architecture, design, construction, or related industries.
Proven track record building and scaling AI or digital programs in a professional services environment.
Deep understanding of emerging technologies including generative design, digital twins, visualization tools, predictive analytics, and immersive environments.
Experience with change management, training programs, and cultural adoption of new tools.
Strong communication and storytelling skills; ability to inspire both technical and non‑technical audiences.
Master’s degree in architecture, computer science, design technology, or a related field preferred.
Benefits of NELSON
401(k) plan with company match
Full health benefits including medical, dental, and vision
Wellness program with rewards for healthy activities
Pet Insurance
Opportunities for career advancement
Paid time off and holiday pay
Paid parental leave
Flexible working schedules and work from home options based on client’s needs
Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization
Key Details
Seniority level: Director
Employment type: Full‑time
Job function: Other
Industries: Design Services
Equal Opportunity Statement NELSON and its related affiliates are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law.
#J-18808-Ljbffr