Commerce Bancshares
Systems Analyst - Commerce Trust
Commerce Bancshares, Kansas City, Kansas, United States, 66115
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range Hourly: $26.25 - $35.00 (Amount based on relevant experience, skills, and competencies.)
About This Job Commerce Bank, based in Kansas City, MO, is looking for a dynamic, service focused and technically adept individual for our Systems Support Analyst role in our Commerce Financial Advisor divisions. Commerce Financial Advisors comprises nearly 30 advisors across five states, who collectively serve $4.4 billion in brokerage and advisory assets through its collaboration with Commerce Bank and Commerce Trust. The ideal candidate should be a motivated and organized self-starter with strong attention to detail with excellent written, verbal, and interpersonal communication skills and the ability to manage multiple priorities.
Essential Functions
Perform reconciliation of various files
Act as liaison between business unit and IT, facilitating changes, upgrades, enhancements, etc. for CFA Systems including Salesforce.
Collaborate and provide guidance to others, at all levels in the organization, to identify, understand & fulfill business reporting and/or data needs
Design, test, and assess data prior to producing results
Provide information for the completion of both internal and external audits, ie SAS 70, Sarbanes Oxley, as well as internal reporting for all CFA systems & partnering to support regulatory reporting and compliance
Provide subject matter expertise & serve as a go-to resource to all levels of internal and external users
Assist with system maintenance, user permission, enhancement and bug testing when necessary
Identify problem trends and makes recommendations for improvement/solution to management
Coordinate communication on application issues between internal customers and external vendors
Partner with CFA Sales & Support managers on new hire onboarding and/or training on brokerage applications
Responsible for documentation, training and development of training documents when technology or initiative is implemented
Strategic management and understanding of long-term system roadmap
Assist with Business Continuity Planning
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Strong customer-service orientation
Effective ability to troubleshoot and problem solve
Ability to communicate in user-friendly language to both technical and non-technical end-users
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
Salesforce knowledge preferred
MoneyGuidePro experience preferred
Education & Experience
Bachelor’s degree in information systems, finance or business-related discipline equivalent combination of education and experience required
3+ years in information systems required
Securities Industry and related fields experience preferred, including basic regulatory compliance & standards of conduct
Level of role is determined by knowledge, experience, skills, abilities, and education.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.
Location: 1000 Walnut St, Kansas City, Missouri 64106
Time Type: Full time
#J-18808-Ljbffr
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range Hourly: $26.25 - $35.00 (Amount based on relevant experience, skills, and competencies.)
About This Job Commerce Bank, based in Kansas City, MO, is looking for a dynamic, service focused and technically adept individual for our Systems Support Analyst role in our Commerce Financial Advisor divisions. Commerce Financial Advisors comprises nearly 30 advisors across five states, who collectively serve $4.4 billion in brokerage and advisory assets through its collaboration with Commerce Bank and Commerce Trust. The ideal candidate should be a motivated and organized self-starter with strong attention to detail with excellent written, verbal, and interpersonal communication skills and the ability to manage multiple priorities.
Essential Functions
Perform reconciliation of various files
Act as liaison between business unit and IT, facilitating changes, upgrades, enhancements, etc. for CFA Systems including Salesforce.
Collaborate and provide guidance to others, at all levels in the organization, to identify, understand & fulfill business reporting and/or data needs
Design, test, and assess data prior to producing results
Provide information for the completion of both internal and external audits, ie SAS 70, Sarbanes Oxley, as well as internal reporting for all CFA systems & partnering to support regulatory reporting and compliance
Provide subject matter expertise & serve as a go-to resource to all levels of internal and external users
Assist with system maintenance, user permission, enhancement and bug testing when necessary
Identify problem trends and makes recommendations for improvement/solution to management
Coordinate communication on application issues between internal customers and external vendors
Partner with CFA Sales & Support managers on new hire onboarding and/or training on brokerage applications
Responsible for documentation, training and development of training documents when technology or initiative is implemented
Strategic management and understanding of long-term system roadmap
Assist with Business Continuity Planning
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Strong customer-service orientation
Effective ability to troubleshoot and problem solve
Ability to communicate in user-friendly language to both technical and non-technical end-users
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
Salesforce knowledge preferred
MoneyGuidePro experience preferred
Education & Experience
Bachelor’s degree in information systems, finance or business-related discipline equivalent combination of education and experience required
3+ years in information systems required
Securities Industry and related fields experience preferred, including basic regulatory compliance & standards of conduct
Level of role is determined by knowledge, experience, skills, abilities, and education.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.
Location: 1000 Walnut St, Kansas City, Missouri 64106
Time Type: Full time
#J-18808-Ljbffr