County of Siskiyou
The County of Siskiyou is an affirmative action / equal opportunity employer. We welcome applicants of any race, religion or ancestry.
For exact salary information please refer to the current salary schedule, County website.
Eligibility Worker I: $20.82 - $26.58
Eligibility Worker II: $22.55 - $28.79
IN-PERSON TESTING REQUIRED IN YREKA Testing will be held on: Wednesday, November 12, 2025*
Eligibility Worker I Under direct supervision, to learn to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; to learn to initiate and process casework through an automated system; to learn to identify needs and make appropriate referrals for health, social, and/or employment services; and to do related work as required.
General goals and purposes of public human services programs.
Techniques of interviewing and information gathering.
Computer terminology and computer keyboard arrangement.
Modern office methods, practices, and procedures.
Maintenance of filing and information retrieval systems.
Basic mathematics.
Learn and apply the policies, procedures, and programs of the County Human Services Department.
Learn and apply the laws, rules, and regulations governing eligibility and grant determination for public assistance programs and case administration of these programs.
Learn to obtain and verify information concerning eligibility for human services and public assistance.
Learn and perform fact-finding and interactive interviewing.
Determine appropriate courses of action in emergency situations.
Make referrals to appropriate agencies and human service programs.
Detect and identify potentially fraudulent situations.
Analyze and interpret written, numerical, and verbal data.
Enter data accurately into a computerized system, navigate through screens, review output of documents, make corrections as required.
Process cases manually as required.
Organize and complete work in accordance with stringent time requirements.
Read, understand, apply, and explain complicated and detailed correspondence, reports, regulations, and policy directives.
Make mathematical computations quickly and accurately.
Prepare clear, concise, and accurate records and reports.
Communicate with people from diverse ethnic and cultural backgrounds.
Explain complex rules and programs in an easily understandable manner.
Effectively represent the Human Services Department in answering questions and providing information to the public, community organizations, other County staff, and other agencies.
Establish and maintain cooperative working relationships.
Eligibility Worker II Under general supervision, to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; to maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; to initiate and process casework through an automated system; to identify needs and make appropriate referrals for health, social, and/or employment services; and to do related work as required.
General goals and purposes of public human services programs.
In-depth and interactive interviewing and information gathering techniques.
Computer software and methods used in maintaining information and determining eligibility for public social services and assistance.
Modern office methods, practices, and procedures.
Basic record keeping practices and procedures.
Basic mathematics.
Apply the policies and procedures, and regulations of the State and the County Human Services Department in establishing eligibility for human services and public assistance.
Read, interpret, and apply the laws, rules, and regulations governing eligibility and grant determination for public assistance programs and case administration of these programs.
Obtain and verify information concerning eligibility for human services and public assistance.
Perform fact-finding and interactive interviewing.
Determine appropriate courses of action in emergency situations.
Make referrals to appropriate agencies and human service programs.
Detect and identify potentially fraudulent situations.
Analyze and interpret written, numerical, and verbal data.
Enter data accurately into a computerized system, navigate through screens, complete and review basic computer documents and other forms, make corrections as required.
Process cases manually as required.
Organize and complete work in accordance with stringent time requirements.
Read, understand, apply and explain complicated and detailed correspondence and reports, regulations and policy directives.
Make mathematical computations quickly and accurately.
Prepare clear, concise, and accurate records and reports.
Communicate with people from diverse ethnic and cultural backgrounds.
Explain complex rules and programs in a an easily understandable manner.
Effectively represent the Human Services Department in answering questions and providing information to the public, community organizations, other County staff, and other agencies.
Establish and maintain cooperative working relationships.
Application Requirements Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:
Completion of 60 semester or 90 quarter units of college.
Two (2) years of experience performing clerical duties which include substantial public contact experience with clients and basic interviewing responsibilities for the purpose of gathering information and explaining policies or clarifying information needed.
One (1) year of experience with responsibility for one or more of the following: determining eligibility for loans, financial assistance, unemployment, veterans benefits, or publicly or privately financed health counseling and/or social services programs.
Special Requirements None
Typical Physical Requirements Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, FAX, and other related peripheral equipment such as printers and scanners.
Typical Working Conditions Work is performed in an office environment; work may involve stressful situations and include dealing with erratic and sometimes threatening behavior; continuous contact with other staff and the public.
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For exact salary information please refer to the current salary schedule, County website.
Eligibility Worker I: $20.82 - $26.58
Eligibility Worker II: $22.55 - $28.79
IN-PERSON TESTING REQUIRED IN YREKA Testing will be held on: Wednesday, November 12, 2025*
Eligibility Worker I Under direct supervision, to learn to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; to learn to initiate and process casework through an automated system; to learn to identify needs and make appropriate referrals for health, social, and/or employment services; and to do related work as required.
General goals and purposes of public human services programs.
Techniques of interviewing and information gathering.
Computer terminology and computer keyboard arrangement.
Modern office methods, practices, and procedures.
Maintenance of filing and information retrieval systems.
Basic mathematics.
Learn and apply the policies, procedures, and programs of the County Human Services Department.
Learn and apply the laws, rules, and regulations governing eligibility and grant determination for public assistance programs and case administration of these programs.
Learn to obtain and verify information concerning eligibility for human services and public assistance.
Learn and perform fact-finding and interactive interviewing.
Determine appropriate courses of action in emergency situations.
Make referrals to appropriate agencies and human service programs.
Detect and identify potentially fraudulent situations.
Analyze and interpret written, numerical, and verbal data.
Enter data accurately into a computerized system, navigate through screens, review output of documents, make corrections as required.
Process cases manually as required.
Organize and complete work in accordance with stringent time requirements.
Read, understand, apply, and explain complicated and detailed correspondence, reports, regulations, and policy directives.
Make mathematical computations quickly and accurately.
Prepare clear, concise, and accurate records and reports.
Communicate with people from diverse ethnic and cultural backgrounds.
Explain complex rules and programs in an easily understandable manner.
Effectively represent the Human Services Department in answering questions and providing information to the public, community organizations, other County staff, and other agencies.
Establish and maintain cooperative working relationships.
Eligibility Worker II Under general supervision, to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; to maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; to initiate and process casework through an automated system; to identify needs and make appropriate referrals for health, social, and/or employment services; and to do related work as required.
General goals and purposes of public human services programs.
In-depth and interactive interviewing and information gathering techniques.
Computer software and methods used in maintaining information and determining eligibility for public social services and assistance.
Modern office methods, practices, and procedures.
Basic record keeping practices and procedures.
Basic mathematics.
Apply the policies and procedures, and regulations of the State and the County Human Services Department in establishing eligibility for human services and public assistance.
Read, interpret, and apply the laws, rules, and regulations governing eligibility and grant determination for public assistance programs and case administration of these programs.
Obtain and verify information concerning eligibility for human services and public assistance.
Perform fact-finding and interactive interviewing.
Determine appropriate courses of action in emergency situations.
Make referrals to appropriate agencies and human service programs.
Detect and identify potentially fraudulent situations.
Analyze and interpret written, numerical, and verbal data.
Enter data accurately into a computerized system, navigate through screens, complete and review basic computer documents and other forms, make corrections as required.
Process cases manually as required.
Organize and complete work in accordance with stringent time requirements.
Read, understand, apply and explain complicated and detailed correspondence and reports, regulations and policy directives.
Make mathematical computations quickly and accurately.
Prepare clear, concise, and accurate records and reports.
Communicate with people from diverse ethnic and cultural backgrounds.
Explain complex rules and programs in a an easily understandable manner.
Effectively represent the Human Services Department in answering questions and providing information to the public, community organizations, other County staff, and other agencies.
Establish and maintain cooperative working relationships.
Application Requirements Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:
Completion of 60 semester or 90 quarter units of college.
Two (2) years of experience performing clerical duties which include substantial public contact experience with clients and basic interviewing responsibilities for the purpose of gathering information and explaining policies or clarifying information needed.
One (1) year of experience with responsibility for one or more of the following: determining eligibility for loans, financial assistance, unemployment, veterans benefits, or publicly or privately financed health counseling and/or social services programs.
Special Requirements None
Typical Physical Requirements Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, FAX, and other related peripheral equipment such as printers and scanners.
Typical Working Conditions Work is performed in an office environment; work may involve stressful situations and include dealing with erratic and sometimes threatening behavior; continuous contact with other staff and the public.
#J-18808-Ljbffr