Retail Key Holder, Danville

BevMo! by Gopuff is seeking a

Part Time Key Holder

for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.

Responsibilities:

Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services

Arrive early to open the store and leave late to close the store

Will assist the store in periods of high volume and provide support for new employees

Knowledge of in house products to provide customers with recommendations

Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.

Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.

Operating scanners, cash registers, and other electronics

Follow proper age verification policies

Ensuring all prices and quantities are accurate and providing a customer receipt

Processing refunds and exchanges

Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.

Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms

Train new employees on store procedures, product knowledge, and customer service standards

Qualifications:

1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience

Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.

Basic math skills and proficiency in cash handling

Team-oriented mentality

Ability to lift up to 49 pounds

High School Diploma or equivalent

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