JL Hospitality Management
Front Desk Manager - Aspen Suites Anchorage Downtown
JL Hospitality Management, Juneau, Alaska, United States
Front Office Manager/Front Desk Manager
Anticipated Start Date: November 3, 2025
Position Purpose: We are looking for someone with previous hospitality leadership experience, who has a modern and energetic take on the hotel industry and will be capable of developing and leading a front office team that will help bring this hotel to success!
The Benefits of Being Part of OUR Family:
Medical, Dental and Vision coverage
Life Insurance
Paid personal time off
Leadership and Management Training Programs
401K Retirement Plan
A PATH for your future!
Discounted room rates
A FUN PLACE TO WORK
Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
EXAMPLE OF ESSENTIAL FUNCTIONS:
Manages FrontDeskoperations toensurethe highest level of guest service and operational efficiencies with regard to the check-in and check-out process.
Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenueand profitability.
Compiles reportsas may be requiredincluding rate and availability calendar;Interviews, trains, supervises, counsels, schedules and evaluates, manages and motivate allfront deskassociates.
Works with and communicates effectively and efficiently with housekeeping and maintenance departments
Encourages a team spirit amongstthe associates providingleadership and guidance.
Useseffective and soundmanagement skills & judgement to solveissues for best possible outcomes.
Ensures compliance with Marriott standards to ensure consistent high quality guest relations.
Communicates with guests and associates, both verbally and in writing to answer questions and provide clear direction in advising and instructing staff accordingly.
Organize, conduct and/or attend meetings to obtain and disseminate pertinent information.
Implements and monitors all Marriott promotions and programs.
Ensures that all management company SOPs are fully complied with.
Supports and embraces management company culture and core values.
Assumes additional assignments and responsibilities as may be directed by hotel’s general manager.
Qualifications:
Minimum ofone-twoyears’ experience as a Front OfficeManager or Front DeskSupervisor.
Experience in a Marriott select service hotel(s) preferred.
NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
#J-18808-Ljbffr
Position Purpose: We are looking for someone with previous hospitality leadership experience, who has a modern and energetic take on the hotel industry and will be capable of developing and leading a front office team that will help bring this hotel to success!
The Benefits of Being Part of OUR Family:
Medical, Dental and Vision coverage
Life Insurance
Paid personal time off
Leadership and Management Training Programs
401K Retirement Plan
A PATH for your future!
Discounted room rates
A FUN PLACE TO WORK
Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
EXAMPLE OF ESSENTIAL FUNCTIONS:
Manages FrontDeskoperations toensurethe highest level of guest service and operational efficiencies with regard to the check-in and check-out process.
Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenueand profitability.
Compiles reportsas may be requiredincluding rate and availability calendar;Interviews, trains, supervises, counsels, schedules and evaluates, manages and motivate allfront deskassociates.
Works with and communicates effectively and efficiently with housekeeping and maintenance departments
Encourages a team spirit amongstthe associates providingleadership and guidance.
Useseffective and soundmanagement skills & judgement to solveissues for best possible outcomes.
Ensures compliance with Marriott standards to ensure consistent high quality guest relations.
Communicates with guests and associates, both verbally and in writing to answer questions and provide clear direction in advising and instructing staff accordingly.
Organize, conduct and/or attend meetings to obtain and disseminate pertinent information.
Implements and monitors all Marriott promotions and programs.
Ensures that all management company SOPs are fully complied with.
Supports and embraces management company culture and core values.
Assumes additional assignments and responsibilities as may be directed by hotel’s general manager.
Qualifications:
Minimum ofone-twoyears’ experience as a Front OfficeManager or Front DeskSupervisor.
Experience in a Marriott select service hotel(s) preferred.
NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
#J-18808-Ljbffr