Insight Global is looking for a Business Analyst to support a large-scale Warehouse Management System (WMS) upgrade for a major client currently operating a homegrown WMS. This role is critical in bridging the gap between business needs and technical solutions, ensuring a seamless transition to a modern, scalable warehouse platform. This person will be conducting requirements gathering sessions with end u across operations, IT, and supply chain to document current-state processes and define future-state requirements. They will be responsible for gap analysis to understand existing systems gaps and inefficiencies . They will be creating detailed process flows for warehouse operations including receiving, putaway, picking, packing, shipping, and inventory management and forward thinking for more scalable solutions
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Required Skills & Experience
5+ years of experience as a Business Analyst, preferably in warehouse, logistics, or supply chain environments.
Proven experience supporting WMS implementations or upgrades.
Familiarity with homegrown or custom-built systems and the challenges of legacy modernization.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Proficiency in tools like Visio, JIRA, Confluence, Excel, and SQL is a plus.
Bachelor's degree in Business, Supply Chain, Information Systems, or related field.
Nice to Have Skills & Experience
Experience with leading WMS platforms (e.g., Manhattan, Blue Yonder, SAP EWM)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Insight Global