National Power

Senior UPS Technician / Lead UPS Service Technician Job at National Power in Dur

National Power, Durham, NC, United States, 27703

: Core duties and responsibilities include the following. Other duties may be assigned.

Lead installation, commissioning, and maintenance of UPS systems from 8kW to 1MW capacity across various industrial and commercial applications
Develop, implement, and optimize preventive maintenance schedules for all UPS equipment to maximize uptime and extend equipment life
Diagnose and troubleshoot complex power system issues, coordinating emergency repairs to minimize downtime
Ensure strict compliance with NEC, local electrical codes, OSHA safety standards, and manufacturer specifications
Perform comprehensive load analysis and capacity planning for power infrastructure upgrades and expansions
Conduct system performance testing, battery assessments, and power quality analysis
Maintain detailed service documentation, test reports, and equipment histories

Supervise, mentor, and develop a team of UPS technicians and electrical specialists
Coordinate work schedules, resource allocation, and project timelines for multiple concurrent installations and service calls
Design and conduct comprehensive training programs on UPS technology, safety procedures, and industry best practices
Review, approve, and quality-check all technical work performed by team members
Manage performance evaluations, career development plans, and skills assessments for direct reports
Foster a culture of safety, continuous improvement, and technical excellence
Ensure proper documentation and handover procedures for all installations

High School Diploma required; Associate degree in Electrical Technology, Electronics, or related technical field preferred
Minimum 5-7 years of hands-on experience with UPS systems installation and maintenance
Proven experience with both single-phase and three-phase UPS systems (8kW to 1MW range)
Strong knowledge of power electronics, battery systems, and electrical distribution
Experience with static transfer switches, power distribution units, and monitoring systems
Proficiency in using electrical test equipment (multimeters, oscilloscopes, power analyzers)
Understanding of facility electrical systems, grounding, and power quality issues
Experience with HVAC systems supporting critical power environments preferred
Valid driver's license and ability to travel to customer sites
Electrical license or certification preferred (varies by state)
UPS manufacturer certifications (APC, Eaton, Schneider Electric, etc.) highly desirable

Primarily field-based work at customer facilities
Occasional after-hours and emergency call-out availability required
Travel to various customer sites within assigned territory
Work in industrial environments including data centers, hospitals, manufacturing facilities
Exposure to electrical hazards requiring strict adherence to safety protocols
The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.)
Frequently work near moving mechanical parts

Lifting and carrying heavy objects, up to 75lbs, will be required.
Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet / legs and / or hands / arms.
Seizing, holding, grasping, turning, or otherwise working with hand(s).
Entering text or data into a computer or other machine by means of a keyboard.
Pushing / pulling may involve use of hands / arms, feet / legs, and / or feet only done with one side of the body or both sides.
Moving about on hands and knees or hands and feet to enter restricted spaces.
Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks.
Clarity of vision (i.e., working with small objects or reading small print), including use of computers.
Sitting for long periods of time may be required.
Sometimes moving about on hands and knees or hands and feet to enter confined spaces.

Competitive pay depending on previous experience and current certifications. Overtime is also a factor and is paid at 1.5 X base. We are a performance based company and pay will ultimately reflect the employee’s productivity and overall performance.
Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
Up to 9 paid company holidays
Paid sick time
Company-paid Life Insurance ($75,000)
Company-paid Short-term and Long-term Disability Insurance
Medical, Dental, and Vision Insurance : Offering four medical plan options, with one plan fully covered at 100% by the company.
401(k) retirement savings plan with company matching
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)

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