Covenant Living Communities and Services is hiring: Receptionist in Golden Valle

Receptionist

Covenant Living Communities and Services invites you to join our nationwide family of Continuing Care Retirement Communities. This Receptionist role is essential in creating a welcoming environment for residents, staff, and visitors.

In This Role

• Answer all telephone calls promptly with a polite, personal, and friendly manner; transfer calls appropriately; take messages when the requested individual is not available.
• Monitor the emergency system; direct staff to emergent situations; call emergency personnel as appropriate; complete resident checks as specified.
• Provide information to all visitors; ensure they are directed to the appropriate individual; ensure that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.
• Ensure that the reception desk and lobby are kept clean and organized after each shift.
• Facilitate transportation requests to appropriate staff; coordinate and communicate the timing of transportation to residents and staff; place courtesy calls to residents to remind them of transportation trips.
• Assist residents in signing up for programs and activities and collect payment.
• Be knowledgeable about all office equipment and be able to demonstrate how to use it to other staff; monitor equipment, report supply need and issue to Lead Receptionist.
• Sell postage stamps to residents and staff; receive packages and mail; sort mail and log packages; inform residents/staff of packages to pick up.
• Facilitate maintenance requests; input requests into the system; communicate to appropriate staff urgent or emergent situations.
• Complete monthly charge sheets in accordance with procedure.
• Support other departments in clerical duties as assigned by the Administrative Services Coordinator.
• Support the Lead Receptionist in clerical duties and maintenance of the reception area.
• Balance cash register/drawer including cash receipts and checks that have been cashed for individuals at the desk.

The Ideal Candidate

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English.
• Pleasant personality and telephone voice.
• Ability to remain calm in an emergency situation.
• Complete confidentiality when circulating general information.
• Knowledge of computers including Microsoft Office Suite.
• Interest in and desire to work with older adults.

Compensation

Pay Range: $16.06 – $19.27 per hour.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability insurance
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities
• Life, AD&D, tuition assistance and scholarships, employee assistance program, legal services, home/auto insurance, discount purchasing program, pet insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.