Office Assistant Job at Premier Medical Group of the Hudson Valley in City of Po

Office Assistant

Job Title: Office Assistant

Position Summary

The Office Assistant is responsible for retrieving and responding to medical secretary voice messages, scheduling appointments, directing patient calls, setting up new patients, and supporting medical secretaries and receptionists. The role includes entering patient demographics into the EMR, scanning records, and performing related administrative tasks.

Duties and Responsibilities

• Retrieve and document medical secretary voice messages in the EMR.
• Schedule and reschedule appointments, including procedures, COVID testing, and follow‑up visits.
• Direct patient calls to appropriate personnel and triage messages related to prescriptions and medical records.
• Screen inbound phone calls and enter demographic, insurance, pharmacy, and primary care information for new patients, updating existing records as needed.
• Scan medical records and fulfill medical record requests.
• Assist medical receptionists and secretaries with coverage, booking procedures, pre‑authorizations, COVID scheduling, faxing, and scanning paperwork.
• Perform other duties as assigned.

Education & Experience

• High School diploma minimum; Associate’s Degree preferred.
• At least one year of relevant experience or training.
• EMR experience preferred.

Qualifications & Requirements

• Strong verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Excellent attention to detail.
• Ability to work independently and follow direction on assigned tasks.
• Team‑oriented with collaboration across administration and staff.
• Maintain the highest level of confidentiality.

Reports To

Administrative Supervisor

Location

243 North Road, Poughkeepsie, NY 12601 & 400 Westage, Fishkill, NY

Shift

Monday, Wednesday, Friday 9:00 AM–5:30 PM; Tuesday, Thursday 10:00 AM–6:30 PM

Base Pay Range

$18.00 /hr – $22.00 /hr

Premier Medical Group is an Equal Opportunity Employer