Security Guard - Commercial Front Desk Job at Allied Universal in Houston

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. Working in a dynamic, welcoming and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. A comprehensive benefits package may include medical, dental, vision, life insurance, a retirement plan, employee assistance programs, company discounts and other perks, depending on the position and eligibility.

Position Details

Security Professional – Commercial Front Desk Patrol, Houston, TX. Full‑time, $15.00 per hour. Days: Wed–Fri 6:00 AM–6:00 PM. Shift and scheduling through proprietary platform.

What You’ll Do

• Claim open shifts at client sites using the scheduling platform.
• Support operations across commercial real estate, healthcare and education environments.
• Receive site‑specific training and guidance from experienced teams.
• Deliver consistent, professional security presence and customer service.
• Be ready to fill in at short notice when urgent needs arise.

Responsibilities

• Provide customer service to clients, visitors and tenants at the front desk by carrying out security‑related procedures and site‑specific policies.
• Monitor access to the location, verifying identification and credentials as required.
• Respond to incidents and critical situations in a calm, problem‑solving manner, following established protocols.
• Maintain detailed and accurate logs of activities, incidents and visitor information.
• Assist with emergency response activities as appropriate, coordinating with building management and/or emergency services.
• Communicate professionally with building staff, tenants and visitors to address inquiries and provide assistance.
• Help deter unauthorized access and/or suspicious activity by maintaining a visible presence at the front desk.

Qualifications

• Possession of a valid Guard Card or license is preferred.
• Experience with computers or tablets is preferred.
• Ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.
• Minimum 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background investigation and drug screen per all federal, state, local laws.
• Licensed driver required for driving positions only.

Why Join Us

• Flexible scheduling: choose from a variety of open shifts that align with your availability.
• Career growth: clear path to full‑time roles and ongoing advancement through paid training programs.
• Smart tools: access exclusive technology for real‑time shift visibility and claiming.
• Full‑time benefits: health insurance, 401(k) plans and other benefits for full‑time employees.
• Employee perks: discounts at restaurants, entertainment venues and more through our perks program.

Equal Opportunity

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or any other basis protected by law. For more information: www.aus.com.