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Flagstar Bank

Lease Security Specialist

Flagstar Bank, Hicksville, New York, us, 11815

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Position Title Lease Security Specialist

Location Hicksville, NY 11801

Job Summary Pay range: $19.60-30.59/hr The Lease Security Specialist processes lease security transactions with accuracy and efficiency. This role supports the Lease Security team by handling account maintenance, transaction processing, and documentation updates while ensuring compliance with internal policies and regulatory requirements. The Specialist assists in resolving inquiries and contributes to a collaborative team environment.

Job Responsibilities

Process lease security transactions including deposits, withdrawals, account openings, and tenant/building updates.

Maintain accurate records and documentation for audit and compliance purposes.

Monitor workflow queues and complete assigned tasks in a timely manner.

Respond to inquiries from clients and internal departments such as PCGs, Lending and Client Services.

Support reporting and reconciliation efforts.

Escalate complex issues to the Team Lead or Manager as needed.

Additional Accountabilities

Perform additional duties and special projects as assigned by management.

Participate in team meetings and training sessions.

Contribute to a culture of continuous improvement and operational excellence.

Promote a positive and collaborative team environment.

Job Requirements Required Qualifications

Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

Minimum experience required: 1+ Years of experience in banking

Experience in Microsoft Office (Word, Excel and Outlook), familiarity with banking systems

Strong attention to detail and organizational skills

Ability to follow procedures and work independently

Preferred Qualifications

Familiarity with lease security or landlord/tenant account processes

Experience with banking systems and workflow tools

Strong communication and problem-solving skills

Time management and accountability

Job Competencies

Attention to detail and accuracy

Operational compliance

Communication and teamwork

Time management and prioritization

Adaptability and initiative

Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

10% travel

Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

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