RSM US LLP
Join to apply for the
AI Lead – Digital Transformation
role at
RSM US LLP
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
The AI Lead – Digital Transformation owns a portfolio of solutions, ensuring optimal performance, user adoption, and maximum value realization. They oversee solution onboarding and readiness, provide user training and support, and serve as the primary point of contact for end-users, driving engagement and effective utilization.
Responsibilities
Perform gap analysis between current and desired states
Assess solution readiness and fit for the intended use
Lead solution onboarding, user setup, role assignment, and access verification/configuration
Support change management by promoting adoption, reinforcing messaging, and addressing user resistance
Test and troubleshoot technical issues to ensure solution stability
Support user acceptance testing (UAT) and validate readiness for rollout
Deliver user training, info sessions, and live demos
Act as the go‑to contact for user questions, issues, feedback, and enhancement requests
Own, design, and facilitate digital and AI fluency initiatives to support upskilling and drive confident solution usage
Analyze usage data to generate adoption insights and recommend improvements
Report on tool usage, adoption trends, and ROI metrics
Collaborate with Solution Architects to resolve issues and prioritize feature requests
Work hands‑on with citizen developers to guide solution development, promote best practices, request or secure necessary technology access, and educate them on tools and platforms
Monitor citizen developers' compliance with firm standards, security, and regulatory requirements
Experience, Skills & Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
AI/ML coursework or certifications
Experience supporting or delivering digital technology solutions
Experience managing technology onboarding, user training, and support across the full solution lifecycle
Proven track record of working directly with end users, gathering feedback, and improving adoption
Hands‑on experience with low‑code/no‑code platforms with pro‑code highly desirable
Experience working with or supporting developers and internal product owners
Exposure to digital transformation, AI tools, or automation platforms
Experience facilitating training, demos, and enablement sessions for non‑technical audiences
Familiarity with change management and addressing resistance
Ability to interpret usage metrics and generate adoption or ROI insights
Clear and confident communicator across all levels: technical, business, and executive
At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at
https://rsmus.com/careers/working-at-rsm/benefits .
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre‑disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800‑274‑3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F‑1 visa holders). If you are a recent U.S. college / university graduate possessing 1–2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $85,100 - $161,700
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Location: Chula Vista, CA
#J-18808-Ljbffr
AI Lead – Digital Transformation
role at
RSM US LLP
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
The AI Lead – Digital Transformation owns a portfolio of solutions, ensuring optimal performance, user adoption, and maximum value realization. They oversee solution onboarding and readiness, provide user training and support, and serve as the primary point of contact for end-users, driving engagement and effective utilization.
Responsibilities
Perform gap analysis between current and desired states
Assess solution readiness and fit for the intended use
Lead solution onboarding, user setup, role assignment, and access verification/configuration
Support change management by promoting adoption, reinforcing messaging, and addressing user resistance
Test and troubleshoot technical issues to ensure solution stability
Support user acceptance testing (UAT) and validate readiness for rollout
Deliver user training, info sessions, and live demos
Act as the go‑to contact for user questions, issues, feedback, and enhancement requests
Own, design, and facilitate digital and AI fluency initiatives to support upskilling and drive confident solution usage
Analyze usage data to generate adoption insights and recommend improvements
Report on tool usage, adoption trends, and ROI metrics
Collaborate with Solution Architects to resolve issues and prioritize feature requests
Work hands‑on with citizen developers to guide solution development, promote best practices, request or secure necessary technology access, and educate them on tools and platforms
Monitor citizen developers' compliance with firm standards, security, and regulatory requirements
Experience, Skills & Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
AI/ML coursework or certifications
Experience supporting or delivering digital technology solutions
Experience managing technology onboarding, user training, and support across the full solution lifecycle
Proven track record of working directly with end users, gathering feedback, and improving adoption
Hands‑on experience with low‑code/no‑code platforms with pro‑code highly desirable
Experience working with or supporting developers and internal product owners
Exposure to digital transformation, AI tools, or automation platforms
Experience facilitating training, demos, and enablement sessions for non‑technical audiences
Familiarity with change management and addressing resistance
Ability to interpret usage metrics and generate adoption or ROI insights
Clear and confident communicator across all levels: technical, business, and executive
At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at
https://rsmus.com/careers/working-at-rsm/benefits .
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre‑disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800‑274‑3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F‑1 visa holders). If you are a recent U.S. college / university graduate possessing 1–2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $85,100 - $161,700
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Location: Chula Vista, CA
#J-18808-Ljbffr