Monro, Inc.
Store Manager at Monro, Inc.
Join to apply for the
Store Manager
role at
Monro, Inc. About the Role
The Store Manager is a salaried position responsible for daily leadership of all store positions, including General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager provides day‑to‑day leadership to staff, coaching and development of teammates, and supports Monro’s vision to be America’s leading auto and tire service centers. Responsibilities
Develop sales and technical teammates to produce a consistent 5‑star Guest experience. Ensure sales goals are achieved by assisting in development and implementation of sales plans and thorough knowledge of services and products. Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services. Provide direction and oversight to other technicians and assist where needed with services/repairs. Ensure the store is effectively staffed by managing recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates. Ensure expense control through management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. Audit courtesy inspections performed by teammates. Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently guest‑ready condition. Schedule guest appointments and assign teammates according to skill level for efficient and timely completion of vehicle services/repairs. Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales, service, complaints, and adjustments. Build guest relationships to maximize customer satisfaction, loyalty, and retention. Assist teammates in conveying repair and service needs to guests. Understand and adhere to company policies and procedures, governmental standards including environmental codes, and ASNI/OSHA standards. Maintain technical knowledge and capabilities to ensure proficiency through timely completion of all required Monro University training courses and modules. Operate, utilize, and maintain all equipment safely in accordance with Monro and equipment manufacturer guidelines. Perform other duties as assigned and required. Qualifications
High School Diploma or equivalent. Demonstrated leadership experience in a retail/sales environment. Proven ability to manage, drive and deliver financial results while controlling costs. Ability to influence and motivate a team to achieve set goals and objectives. Ability to problem solve, manage inventory, merchandising, and customer service. Communications skills to effectively communicate with teammates and guests. Complete all Monro required training with the guidelines and timing provided. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR). Benefits
Performance based incentives Paid vacation for Full Time Teammates 401k eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for Full time Teammates Employee Access Perks Career Advancement Opportunities Monro Inc. is proud to be an Equal Employment Opportunity / Assertive Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Compensation: The yearly salary for this role is $65,000-$72,000. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level. Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities.
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Join to apply for the
Store Manager
role at
Monro, Inc. About the Role
The Store Manager is a salaried position responsible for daily leadership of all store positions, including General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager provides day‑to‑day leadership to staff, coaching and development of teammates, and supports Monro’s vision to be America’s leading auto and tire service centers. Responsibilities
Develop sales and technical teammates to produce a consistent 5‑star Guest experience. Ensure sales goals are achieved by assisting in development and implementation of sales plans and thorough knowledge of services and products. Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services. Provide direction and oversight to other technicians and assist where needed with services/repairs. Ensure the store is effectively staffed by managing recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates. Ensure expense control through management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. Audit courtesy inspections performed by teammates. Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently guest‑ready condition. Schedule guest appointments and assign teammates according to skill level for efficient and timely completion of vehicle services/repairs. Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales, service, complaints, and adjustments. Build guest relationships to maximize customer satisfaction, loyalty, and retention. Assist teammates in conveying repair and service needs to guests. Understand and adhere to company policies and procedures, governmental standards including environmental codes, and ASNI/OSHA standards. Maintain technical knowledge and capabilities to ensure proficiency through timely completion of all required Monro University training courses and modules. Operate, utilize, and maintain all equipment safely in accordance with Monro and equipment manufacturer guidelines. Perform other duties as assigned and required. Qualifications
High School Diploma or equivalent. Demonstrated leadership experience in a retail/sales environment. Proven ability to manage, drive and deliver financial results while controlling costs. Ability to influence and motivate a team to achieve set goals and objectives. Ability to problem solve, manage inventory, merchandising, and customer service. Communications skills to effectively communicate with teammates and guests. Complete all Monro required training with the guidelines and timing provided. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR). Benefits
Performance based incentives Paid vacation for Full Time Teammates 401k eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for Full time Teammates Employee Access Perks Career Advancement Opportunities Monro Inc. is proud to be an Equal Employment Opportunity / Assertive Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Compensation: The yearly salary for this role is $65,000-$72,000. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level. Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities.
#J-18808-Ljbffr