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Safeway

Assistant Store Director

Safeway, Santa Rosa, California, us, 95402

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Safeway has an opening for an Assistant Store Director in Santa Rosa, CA. The Assistant Store Director, along with the Store Director, is responsible for the day-to-day operations of the store. The Assistant Store Director has overall responsibility for the store when the Store Director is not present. The Assistant Store Director, along with the Store Director, is responsible for making store-level decisions on hiring, training, disciplinary action, and scheduling. The Company expects Assistant Store Directors will spend more than half their time in directing others, managing the enterprise, and activities directly and closely related to those tasks and that anyone having difficulty doing will inform their District Manager and/or Human Resources so that additional training can be provided.

Responsibilities

Overall management responsibility for the operation of a retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer service, and management of staff

Primarily responsible for operation of the store’s Front End, including supervising the front end manager and directing, disciplining and evaluating the performance of the front end clerks

Track, analyze and take action to improve store performance by forecasting of weekly/daily sales goals and meeting or exceeding established goals

Communicate sales goals, department performance and sales opportunities with staff to ensure positive results

Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues

Support Store Director with development and direction in the execution of strategies to improve product placement and appearance

Manage display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions.

Manage issues relating to store maintenance, cleanliness, safety and sanitation.

Oversee and manage handling of cash and accounting. Ensure store is secured.

Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are timely met.

Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, consumer protection laws (e.g., recalls), accurate and timely payment of wages, etc.

Focus on customer satisfaction and needs, ensure that employees provide customers with superior customer service through use of best practices and training and coaching concerning the importance of superior customer service

Handle customer and employee complaints. Makes decisions to resolve all complaints in the best possible manner for the customer or employee and the business.

Select, train, develop, and manage job performance of store employees, with input from other management personnel; expected to effectively recommend hiring and disciplinary action up to and including termination.

Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.

Maintain appropriate professional relationship with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable.

Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.

Motivate others to perform the job and work towards common objectives. Comply with Company policies and procedures to serve as a role model to others instilling a positive attitude in others.

Responsible for interviewing and selecting applicants for hire and promotion.

Manage the Safety Program including overseeing compliance with the Company’s safety standards and Hazardous Waste Program.

Qualifications

Education Level: High School Diploma (or equivalent) required; College degree preferred

Four or more years retail or managerial experience required

Retail grocery experience preferred

Skills and Experiences

One year of Assistant Manager work experience with responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry required or two years Department Manager experience with responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry required.

Strong planning and organizational skills; strong math and analytical skills.

Demonstrated prior customer service and supervisory skills or related experience.

Strong understanding of overall retail store operations.

Strong leadership and communication skills, both verbal and written.

Computer literate.

Ability to make quality decisions while working under time constraints.

Ability to get along with others.

Salary range is $68,640 to $86,500 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

Travel Requirements: None

Benefits

Competitive wages paid weekly

Associate discounts

Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

Time off, including vacation, holidays, sick pay (for eligibility requirements, please visit myACI Benefits: https://myaci-benefits.com)

Leaders invested in your training, career growth, and development

An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values We put people first: Our associates are the connection to our customers and communities. We care for their well-being and invest in their personal and professional growth.

We are customer driven: We care about our customers and make decisions based on what’s best for them. We are empowered to make a positive impact – big and small – in our customers’ lives.

We value different perspectives: We encourage open dialogue and healthy debate. We make better decisions when everyone’s voice is heard.

We raise the bar: We stay curious and challenge the status quo to continually innovate and improve how we serve our customers and communities.

We act as owners: We act with integrity, pride, and passion. We hold ourselves accountable, anticipate customer needs, and engage others constructively to deliver results that matter.

We are one team: We value teamwork and camaraderie. We build relationships and recognize each other’s contributions.

We build belonging: We know a diverse and inclusive workforce is built on a foundation of courtesy, dignity, and respect.

We are committed to a healthy future: We work together and build partnerships to support our communities and the planet we share.

About Us Albertsons' Northern California Division support office is located in Pleasanton, CA and supports the retail operations of 285 retail stores in northern California, northwestern Nevada, and Hawaii. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Albertsons Companies is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation or any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

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