ABM Industries
Pay: $75K?YR+ DOE
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
ABM is searching for a dynamic Account Manager. Ideal candidates will have experience in service-related industry.
Responsibilities
Primary responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of custodians and support personnel, customer relations, and special project work as requested.
This individual will also ensure that all managed services are being provided in a proper and cost-effective manner.
Control expenses within the assigned area of responsibility
Maintain staff by assisting talent acquisition in recruiting and selecting employees
Training employees; maintain a safe, secure, and legal work environment; develop personal growth opportunities
Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per the contract
Maintain an environment that is sanitary, attractive, and in orderly condition
Demonstrate and promote company culture, values and management philosophy
Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements
Manages Custodial Supervisors
Job duties may be modified at any time
Minimum Requirements
Work experience in a similar position is required
A minimum of five (5) years of supervisory experience in a service-related field with high customer/client contact
Strong service/quality attitude
Ability to plan, organize, prioritize, and achieve effective time management
Ability to work under pressure and meet established goals and objectives
Strong public speaking skills
Sense of urgency & ability to meet deadlines; self-directed
Exceptional communication, basic unit financial, interpersonal and technical skills are necessary
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Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
ABM is searching for a dynamic Account Manager. Ideal candidates will have experience in service-related industry.
Responsibilities
Primary responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of custodians and support personnel, customer relations, and special project work as requested.
This individual will also ensure that all managed services are being provided in a proper and cost-effective manner.
Control expenses within the assigned area of responsibility
Maintain staff by assisting talent acquisition in recruiting and selecting employees
Training employees; maintain a safe, secure, and legal work environment; develop personal growth opportunities
Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per the contract
Maintain an environment that is sanitary, attractive, and in orderly condition
Demonstrate and promote company culture, values and management philosophy
Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements
Manages Custodial Supervisors
Job duties may be modified at any time
Minimum Requirements
Work experience in a similar position is required
A minimum of five (5) years of supervisory experience in a service-related field with high customer/client contact
Strong service/quality attitude
Ability to plan, organize, prioritize, and achieve effective time management
Ability to work under pressure and meet established goals and objectives
Strong public speaking skills
Sense of urgency & ability to meet deadlines; self-directed
Exceptional communication, basic unit financial, interpersonal and technical skills are necessary
#J-18808-Ljbffr