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The Center for Youth Services, Inc.

Relief Emergency Shelter Counselor

The Center for Youth Services, Inc., Rochester, New York, United States

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Relief Emergency Shelter Counselor

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The Center for Youth Services, Inc.

Overview The Relief Emergency Shelter Counselor supports and manages a caring 24/7 youth shelter environment. Responsibilities include supervising residents, providing one‑to‑one counseling, teaching independent living skills, preparing meals, facilitating recreational outings, and maintaining the shelter house.

Essential Functions And Examples Of Duties

Supervision of residents within the daily routine

Crisis prevention, resolution, and intervention

After‑hours crisis phone counseling, intake, assessment, and referral

Documentation of critical information in staff log and resident files

Transportation to recreation and other outings, when assigned

Attend training and supervision sessions quarterly as required by state regulations, totaling 10 hours per year

Assist with maintenance of shelter facility and grounds

Maintain a caring and cooperative environment

Maintain client confidentiality consistent with agency policy

Other duties as assigned by Assistant Manager, or requested by Shift Charge staff

Employment Guidelines Basic knowledge of various counseling approaches and techniques, good verbal and written communication skills, sensitivity to cultural issues and needs of youth from diverse backgrounds, and the ability to establish and maintain positive relationships with residents and staff. Must have a valid driver’s license and driving record that meets the requirements of the agency insurance provider.

Qualifications High school diploma or GED plus one year of human services experience, preferably working with youth.

Physical Requirements Candidates must be able to participate in the maintenance of the center house facility and grounds and operate the agency vans. The shelter is a three‑story residence and candidates must be able to work anywhere within the facility.

Salary Salary: $16.50 per hour

The Center for Youth provides equal employment opportunities.

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