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Tap Growth ai

Quality Complaint Contractor/ Complaint Investigation Specialist

Tap Growth ai, San Diego, California, United States, 92189

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Quality Complaint Contractor / Complaint Investigation Specialist We are seeking to hire a

Quality Complaint Contractor

in San Diego, CA.

Location San Diego, United States

Work Mode Work From Office

Role Quality Complaint Contractor

Pay Scale $55,461 – $69,333 (Dependent on Experience)

Responsibilities

Regularly monitors Complaint Handling inbox for new complaints and adverse event reports

Generates complaints in the eQMS and adds data inputs to Master Complaint Tracker

Attaches all relevant files and reports for the complaint to the eQMS (e.g., PC/AE reports, Follow‑Up communications, Reportability Assessments, log files)

Organizes and generates Complaint folders in SharePoint to help with investigations and collaboration activities

Performs DHR review for Complaint investigations

Qualifications

Minimum 1-3 years of relevant Pharmaceutical/Medical Device Industry Quality Assurance experience

Knowledge of QSR’s and their application

Complaint handling experience

Ability to work proactively and cooperatively with managers and operational staff to solve quality problems

Ability to manage multiple responsibilities with a high degree of self‑motivation

Benefits Ready to make an impact? Apply now and let’s grow together!

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