Carhartt
Consumer Experience Leader (FT) (Supervisor)
Carhartt, Flagstaff, Arizona, United States, 86004
Consumer Experience Leader (FT) (Supervisor)
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Consumer Experience Leader (FT) (Supervisor)
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Position Details
Location: Retail Location
Department: D2C
Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt
Associate Responsibilities
Cultivate an environment of genuine consumer connection by focusing on delivering exceptional consumer experiences that are engaging, efficient, and personalized.
Support the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level through consumer experience program initiatives, Visual Merchandising and Visual Standards.
Support Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day.
Support the Store Leader and Assistant Store Leader with training, coaching and feedback of associates, ensuring positive growth throughout their associate journey.
Support the Store Leader and Assistant Store Leader with timely and effective execution of store controls and operating standards, including policy and procedure administration, while contributing towards helping the store be profitable and providing a safe work environment.
Communicate with Store Leader and Assistant Store Leader regarding operations data, including product information, local competition, events, etc.
Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
Assist the Store Leader and Assistant Store Leader with external partnerships and event promotions for the benefit of the store.
Support execution of community engagement events.
Engage with local community and support the Store Leader and Assistant Store Leader with bringing forth ideas to continue to grow brand awareness.
Assist the Store Leader and Assistant Store Leader with recruiting and identifying potential talent for all positions.
Ownership of individual development and professional growth.
Required Education
HS Diploma or GED required; College degree preferred.
Required Skills And Experience
1 year of supervisory experience in a retail environment preferred.
Sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge in staffing, coaching, counseling, training and development.
Excellent organization, prioritization and communication skills.
Exceptional team and collaboration skills.
PC Skills: POS Systems and Microsoft Office.
Physical Requirements And Working Conditions
Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
Moderate Lifting (30-40 lbs)
Retail hours.
National travel required (up to 5%).
This position has an On-Site location: Associate will work on-site for all work-related activities.
Carhartt is a tobacco free workplace.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.
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Consumer Experience Leader (FT) (Supervisor)
role at
Carhartt . Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features.
Position Details
Location: Retail Location
Department: D2C
Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt
Associate Responsibilities
Cultivate an environment of genuine consumer connection by focusing on delivering exceptional consumer experiences that are engaging, efficient, and personalized.
Support the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level through consumer experience program initiatives, Visual Merchandising and Visual Standards.
Support Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day.
Support the Store Leader and Assistant Store Leader with training, coaching and feedback of associates, ensuring positive growth throughout their associate journey.
Support the Store Leader and Assistant Store Leader with timely and effective execution of store controls and operating standards, including policy and procedure administration, while contributing towards helping the store be profitable and providing a safe work environment.
Communicate with Store Leader and Assistant Store Leader regarding operations data, including product information, local competition, events, etc.
Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
Assist the Store Leader and Assistant Store Leader with external partnerships and event promotions for the benefit of the store.
Support execution of community engagement events.
Engage with local community and support the Store Leader and Assistant Store Leader with bringing forth ideas to continue to grow brand awareness.
Assist the Store Leader and Assistant Store Leader with recruiting and identifying potential talent for all positions.
Ownership of individual development and professional growth.
Required Education
HS Diploma or GED required; College degree preferred.
Required Skills And Experience
1 year of supervisory experience in a retail environment preferred.
Sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge in staffing, coaching, counseling, training and development.
Excellent organization, prioritization and communication skills.
Exceptional team and collaboration skills.
PC Skills: POS Systems and Microsoft Office.
Physical Requirements And Working Conditions
Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
Moderate Lifting (30-40 lbs)
Retail hours.
National travel required (up to 5%).
This position has an On-Site location: Associate will work on-site for all work-related activities.
Carhartt is a tobacco free workplace.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.
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